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Choice Hotels International, Inc. Customer Service Contacts

Choice Hotels International, Inc. is a leading hospitality franchising company, renowned for its broad portfolio of hotel brands ranging from upscale to economy. Established in 1939, Choice Hotels offers travelers a wide array of accommodations through its popular brands such as Comfort Inn, Quality Inn, Sleep Inn, and the Ascend Hotel Collection among others. With over 7,000 hotels across 40 countries, Choice Hotels International leverages its rich history and innovation to provide exceptional value and service to guests worldwide.

Phone Number & Contact Info

  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    Rockville, MD

Choice Hotels International, Inc. Customer Service Overview

Choice Hotels International, Inc. has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.

Top Reasons Customers Contact Choice Hotels International, Inc.

Customers contact Choice Hotels International, Inc. for various reasons. Most popular of them are questions like "Do Choice Hotels have accessible rooms for guests with disabilities?", "What Is Choice Hotels’ Cancellation Policy?", "What Is Choice Hotels' Coronavirus or Cancellation Policy?".

User Testimonials for Choice Hotels International, Inc. Support

Frequently Asked Questions About Choice Hotels International, Inc.

Explore frequently asked questions about Choice Hotels International, Inc. to quickly find the information and support you need.