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Cincinnati Bell Customer Service Contacts

Cincinnati Bell Inc. is a leading provider of integrated communications solutions in the Greater Cincinnati area, renowned for delivering high-quality internet, phone, and television services. The company, established in 1873, has evolved into a modern fiber technology leader, offering superior broadband and IT solutions to both residential and business customers. With a strong commitment to innovation and customer service, Cincinnati Bell is dedicated to enhancing connectivity and supporting the communities it serves.

Phone Number & Contact Info

  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    Cincinnati, OH

Cincinnati Bell Customer Service Overview

Cincinnati Bell has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Thursdays, while Friday have the longest wait times.

Top Reasons Customers Contact Cincinnati Bell

Customers contact Cincinnati Bell for various reasons. Most popular of them are questions like "What services does Cincinnati Bell offer?", "What is Cincinnati Bell's equipment return policy?", "Can I upgrade my Cincinnati Bell services?".

User Testimonials for Cincinnati Bell Support