Computershare Customer Service Contacts
Computershare is a global leader in financial services and corporate trust, specializing in stock registry, employee equity plans, mortgage servicing, and shareholder services. Established in 1978 in Melbourne, Australia, Computershare has grown to offer its expertise in over 20 countries, catering to both public and private sector organizations. The company leverages innovative technology solutions to streamline complex processes related to corporate financial and governance services, helping businesses efficiently manage shareholder relations and compliance.
Phone Number & Contact Info
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- Computershare Most Popular Number
- 800-736-3001
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- Website
- www.computershare.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Abbotsford, Australia
Computershare Customer Service Overview
Computershare has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 14%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes and 28 seconds. The shortest wait times occur on Fridays, while Thursday have the longest wait times.
Top Reasons Customers Contact Computershare
Customers contact Computershare for various reasons. Most popular of them are questions like "What services does Computershare offer?", "What are the fees associated with Computershare services?", "What is the shareholder voting process on Computershare?".
User Testimonials for Computershare Support
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Overly complicated processes with unhelpful support.
From Ashley H Psc at 09/05/24 -
Poor customer support with non-responsive voice bot for live requests.
From Tawn Bkw at 08/30/24 -
Difficult to understand due to language issues or poor phone quality, endless provision of "reference numbers," and insufficient guidance despite having necessary information highlight customer service challenges.
From Mary Y Ehj at 02/13/24 -
Long wait times for temporary passwords disrupt access.
From Cat Man at 10/02/24 -
Getting a human representative is difficult, and once connected, they transfer repeatedly until frustration sets in.
From Bryan Schwartz at 10/03/24 -
Abi's friendly and patient support was invaluable in addressing the complex transfer process, providing thorough guidance where others fell short.
From Susan Mings at 08/26/24
Frequently Asked Questions About Computershare
Explore frequently asked questions about Computershare to quickly find the information and support you need.
Computershare is a global market leader in transfer agency and share registration, corporate trust services, employee equity plans, mortgage servicing, proxy solicitation and stakeholder communications, and specialize in a range of other diversified financial and governance services for public and private companies, ...
Welcome to Computershare We are a global leader in transfer agency, employee equity plans, proxy solicitation, stakeholder communications, and other diversified financial and governance services.
Computershare Corporate Trust is an industry leader with USD$5.8 trillion of debt under administration, USD$342.7 billion in assets under administration and cross-border capabilities including USD$1.3 trillion in funds movements across 75+ currencies in foreign exchange and distributions.