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Con Edison Customer Service Contacts

Con Edison, officially known as Consolidated Edison, Inc., is a leading energy company based in New York City. It provides electric, gas, and steam service to over 10 million people in New York City and Westchester County. Renowned for its commitment to sustainability and innovation, Con Edison plays a vital role in energy management and infrastructure development, ensuring reliable and efficient energy solutions for a diverse range of customers.

Phone Number & Contact Info

  • Con Edison Most Popular Number
    800-752-6633
  • Website
    www.conedison.com
  • Social Media Channels

Con Edison Customer Service Overview

Con Edison has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 15 minutes. The shortest wait times occur on Tuesdays, while Monday have the longest wait times.

Top Reasons Customers Contact Con Edison

Customers contact Con Edison for various reasons. Most popular of them are questions like "Where can I find information about Con Edison rates?", "How do I update my account information?".

User Testimonials for Con Edison Support

Frequently Asked Questions About Con Edison

Explore frequently asked questions about Con Edison to quickly find the information and support you need.