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Consumer Cellular Customer Service Contacts

Consumer Cellular is a prominent American wireless service provider renowned for its affordable mobile phone plans tailored specifically for seniors and budget-conscious consumers. Known for its award-winning customer service and no-contract flexibility, Consumer Cellular offers a unique blend of value and reliability. The company also partners with top-tier networks to ensure widespread coverage and high-quality connectivity, making it a smart choice for consumers seeking practical mobile solutions.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 4am-11pm, Sat-Sun 6am-7pm ET
  • Mailing Address:
    Scottsdale, Arizona, US

Consumer Cellular Customer Service Overview

Consumer Cellular has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 33%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of 1 minute and 52 seconds. The shortest wait times occur on Fridays, while Saturday have the longest wait times.

Top Reasons Customers Contact Consumer Cellular

Customers contact Consumer Cellular for various reasons. Most popular of them are questions like "Is Consumer Cellular the Cheapest Cellphone Service?", "Is Consumer Cellular Cellphone Service Any Good?", "What is the coverage area for Consumer Cellular service?".

User Testimonials for Consumer Cellular Support

Frequently Asked Questions About Consumer Cellular

Explore frequently asked questions about Consumer Cellular to quickly find the information and support you need.