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Coursera Customer Service Contacts
Coursera is a leading online learning platform that offers a diverse range of courses, specializations, and degrees from top universities and companies globally. Established in 2012 by Stanford professors Andrew Ng and Daphne Koller, Coursera provides flexible, affordable, and job-relevant education to individuals, empowering them to transform their lives and careers. With its user-friendly interface and collaboration with over 200 institutions, Coursera delivers quality education in fields like business, computer science, data science, and more, making it a pivotal resource for lifelong learning.
Phone Number & Contact Info
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- Coursera Most Popular Number
- No contact number available.
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- Website
- www.coursera.org
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- California
Coursera Customer Service Overview
Coursera has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 33%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Coursera Support
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Fast and helpful customer support enhances the experience.
From Guest-2412845 at 2021-02-09 -
Helpful and responsive support, consistently replying within a day.
From Guest-1355251 at 2018-09-14 -
Zero support and ineffective assistance, reflecting poor maintenance.
From Mate Studio at 2024-10-26 -
Automated responses don't resolve subscription issues effectively, leading to frustration.
From Rachel at 2024-10-25 -
Email unavailable, BOT ineffective, contact forms ignored.
From Mr Rob Fox at 2024-10-23 -
No phone support, only email, which was unhelpful for certification name changes.
From Abdul Hadi at 2024-10-26
Frequently Asked Questions About Coursera
Explore frequently asked questions about Coursera to quickly find the information and support you need.
Coursera is a global online learning platform that offers access to online courses, and while our Certificates are hosted on their platform, Coursera is not part of Google or Alphabet.
Jeff Maggioncalda, Coursera CEO.
Coursera was founded by Daphne Koller and Andrew Ng in 2012 with a vision of providing life-transforming learning experiences to learners around the world.
Coursera is a global online learning platform that offers anyone, anywhere, access to online courses and degrees from leading universities and companies.