Credit One Bank Customer Service Contacts
Credit One Bank is a leading financial institution specializing in credit cards, providing services to millions of consumers across the United States. Renowned for offering a range of credit card options tailored to meet the diverse needs of its clientele, Credit One Bank is dedicated to delivering innovative financial solutions and exceptional customer service. With a strong emphasis on credit-building opportunities, the bank empowers individuals to achieve their financial goals through responsible credit management.
Phone Number & Contact Info
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- Credit One Bank Most Popular Number
- 877-825-3242
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- [email protected]
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- Website
- www.creditonebank.com
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- Opening Hours:
- Mon-Fri 5am-9pm, Sat-Sun 6:30am-5pm PT
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- Additional Contact numbers:
- 888-729-6274 877-825-3242 800-752-5493 800-797-4299 888-362-0005
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- Mailing Address:
- Las Vegas, NV
Credit One Bank Customer Service Overview
Credit One Bank has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 1 minute and 25 seconds. The shortest wait times occur on Tuesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact Credit One Bank
Customers contact Credit One Bank for various reasons. Most popular of them are questions like "What credit score is required to be approved for a Credit One Bank card?", "How Do I Increase My Credit Line with Credit One Bank?", "How Do I Cancel My Credit Card with Credit One Bank?".
User Testimonials for Credit One Bank Support
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Agents repeatedly disconnected calls when contacted.
From Jesus M Cyl at 2024-03-07 -
Made a complaint about an unexpected fee, but support did not resolve it.
From Michael J Azj at 2024-06-13 -
Language barriers create difficulties in communication and understanding with their support team.
From Arwen Baggins at 2024-10-23 -
Rude and condescending support representatives leave customers feeling ashamed. Abuse feels inevitable.
From Jasmine Lakshmi G at 2024-09-30 -
Rude and unhelpful customer service led to frustration.
From Bindu Karki at 2024-10-02 -
Lies and unhelpful responses plague support, with unfulfilled promises about urgent issues leading to frustration after countless calls.
From Tanya Johnson at 2024-08-30
Frequently Asked Questions About Credit One Bank
Explore frequently asked questions about Credit One Bank to quickly find the information and support you need.
Credit One Bank is owned by Credit One Financial Inc. Credit One Financial is a Subchapter-S corporation closely affiliated with Sherman Financial Group, LLC, a private equity firm that makes investments in consumer finance businesses with a focus on credit cards, consumer loans and real estate.
Credit One Bank is a legitimate company, founded in 1984. About 10 million people have a Credit One Bank credit card. Credit One Bank has been accredited by the Better Business Bureau (BBB) since 2011. Credit One has a B+ BBB rating.
Credit One mainly uses Experian to assess your creditworthiness when you apply for a credit card, though they may use TransUnion or Equifax instead, according to anecdotal evidence.
In January 2022, Walmart announced that a partnership it majority owned was acquiring One and another company, Even, and merging them under the One brand.