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Cricket Communications Customer Service Contacts

Cricket Communications, now known as Cricket Wireless, is a leading American wireless service provider known for its affordable prepaid mobile plans and widespread network coverage. Renowned for its no-annual-contract offerings, Cricket Wireless operates under the parent company AT&T Inc., leveraging its robust network infrastructure to deliver exceptional service. With its commitment to simplicity and value, Cricket Wireless continues to attract customers seeking reliable cellular service without the complications of traditional phone contracts.

Phone Number & Contact Info

Cricket Communications Customer Service Overview

Cricket Communications has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 13%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Thursdays, while Wednesday have the longest wait times.

Top Reasons Customers Contact Cricket Communications

Customers contact Cricket Communications for various reasons. Most popular of them are questions like "What is Cricket Communications?", "What devices are compatible with Cricket Communications?", "What is the coverage area of Cricket Communications?".

User Testimonials for Cricket Communications Support

Frequently Asked Questions About Cricket Communications

Explore frequently asked questions about Cricket Communications to quickly find the information and support you need.