Delta Airlines Skymiles Customer Service Contacts
Delta Air Lines SkyMiles is the acclaimed frequent flyer program of Delta Air Lines, designed to reward loyal customers with a range of benefits and exclusive services. Members earn miles through flights, credit card purchases, and partnerships, which can be redeemed for airline tickets, upgrades, car rentals, hotel stays, and more. As one of the most popular airline loyalty programs globally, SkyMiles offers various membership tiers, each providing enhanced travel experiences and priority services, making it an excellent choice for both frequent and occasional travelers.
Phone Number & Contact Info
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- Delta Airlines Skymiles Most Popular Number
- 800-323-2323
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- [email protected]
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- Website
- www.delta.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-325-6330 800-221-1212
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- Mailing Address:
Delta Airlines Skymiles Customer Service Overview
Delta Airlines Skymiles has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Thursdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact Delta Airlines Skymiles
Customers contact Delta Airlines Skymiles for various reasons. Most popular of them are questions like "What are the benefits of joining Delta Skymiles program?", "Can I earn Skymiles on partner airlines?", "How Do I Change My Flight That I Booked with Delta Skymiles?".
User Testimonials for Delta Airlines Skymiles Support
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Attendant left without sending someone else, leaving customers unattended. Helpline was unhelpful; one agent put me back on hold, another hung up after directing me elsewhere.
From Kaleigh S Gzw at 08/03/24 -
Refusal to honor advertised prices despite evidence and lack of concrete explanation from support. Frustration due to false advertising and unhelpful responses.
From Chris H Zef at 10/28/24 -
Spoke with a representative who showed little concern regarding fare issues with a third-party site.
From Karen I Wye at 06/14/24 -
Denial of reimbursement after advising payment submission and non-functional voucher leaves customer at a loss.
From Sheila M Pjd at 10/07/24 -
Worst experience with staff's arrogant attitude and mistreatment. Horrifying interaction.
From Desiree Wilson at 11/10/23 -
Poor customer service with long waits and lack of communication.
From G at 08/03/24
Frequently Asked Questions About Delta Airlines Skymiles
Explore frequently asked questions about Delta Airlines Skymiles to quickly find the information and support you need.
Earn More Miles with a Delta SkyMiles American Express Card Each card has everyday benefits you can enjoy. *Basic Economy tickets do not earn miles. Ticket price eligible to earn miles includes base fare and carrier imposed surcharges, but excludes government-imposed taxes and fees.
(8) You can reach a SkyMiles representative anytime at 1-800-323-2323 in the U.S. or contact us worldwide.
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