Delta Dental of California Customer Service Contacts
Delta Dental of California is a leading dental insurance provider dedicated to improving oral health by offering comprehensive dental coverage to individuals, families, and businesses. With a vast network of dentists and a variety of flexible, affordable plans, Delta Dental of California ensures members receive exceptional dental care. As part of the Delta Dental Plans Association, they leverage cutting-edge technology and customer service to provide enhanced dental benefits and superior service to millions of Californians.
Phone Number & Contact Info
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- Delta Dental of California Most Popular Number
- 888-335-8227
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- Website
- www1.deltadentalins.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Delta Dental of California Customer Service Overview
Delta Dental of California has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Mondays, while Friday have the longest wait times.
Top Reasons Customers Contact Delta Dental of California
Customers contact Delta Dental of California for various reasons. Most popular of them are questions like "What is the claims process for Delta Dental of California?", "Does Delta Dental of California provide coverage for dental implants?", "What services does Delta Dental of California provide?".
User Testimonials for Delta Dental of California Support
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Grievance filed due to coverage error, but delays persist. Transferred to another department with unhelpful attitude. Attempts to expedite process remain unresolved.
From billy Yad at 01/04/23 -
Unresolved refund and lack of follow-up from support staff. Insufficient help addressing a processing error, despite promises of managerial contact.
From Terri R Dfz at 09/19/22 -
Difficulties accessing service; web support lacking.
From Guest-3911369 at 09/01/22 -
Held on the phone for over an hour without receiving answers, transferred multiple times before being disconnected.
From G Graham at 09/05/24 -
Terrible experience with support involving lengthy transfers and unanswered questions, with representatives sometimes responding unprofessionally.
From Nia Camille at 05/03/23 -
Unresponsive and unhelpful support, lacking contact details and delayed follow-ups.
From Zach C. at 06/07/24
Frequently Asked Questions About Delta Dental of California
Explore frequently asked questions about Delta Dental of California to quickly find the information and support you need.
Delta Dental of California offers and administers Delta Dental PPO™ and other fee-for-service dental programs for groups headquartered in the state of California. Delta Dental of New York offers and administers Delta Dental PPO and other fee-for-service programs in New York.
CDA files new legal action against Delta Dental of California. On behalf of members, CDA has filed a legal action against Delta Dental of California in San Francisco Superior Court. The action challenges Delta Dental's adjustments to Premier and PPO provider agreements effective Jan. 1, 2023.
DeltaCare® USA is a dental HMO that provides you and your family with comprehensive benefits and easy referrals to specialists within Delta's HMO network. You must live in California to enroll and some areas of California have more network providers than others.
In California, Customer Service representatives will be available at 888-335-8227 from 5 a.m. to 8 p.m., Pacific time. Our automated services continue to be available 24/7. For other regional Customer Service phone numbers and hours, visit the Contact Us page on our website.