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DexCom Customer Service Contacts

DexCom, Inc. is a renowned leader in the development of continuous glucose monitoring (CGM) systems for people with diabetes. Headquartered in San Diego, California, DexCom's innovative technology aims to improve patient outcomes and reduce the burden of diabetes management through real-time glucose readings and dynamic data insights. Their cutting-edge CGM products are designed to help both patients and healthcare providers in the effective monitoring and management of blood glucose levels, enhancing overall quality of life.

Phone Number & Contact Info

  • DexCom Most Popular Number
    888-738-3646
  • Website
    www.dexcom.com
  • Social Media Channels
  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    San Diego, CA

DexCom Customer Service Overview

DexCom has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Thursdays, while Monday have the longest wait times.

Top Reasons Customers Contact DexCom

Customers contact DexCom for various reasons. Most popular of them are questions like "What is DexCom?", "How does DexCom CGM work?", "What are the benefits of using DexCom CGM?".

User Testimonials for DexCom Support

Frequently Asked Questions About DexCom

Explore frequently asked questions about DexCom to quickly find the information and support you need.