Discovery Channel Customer Service Contacts
Discovery Channel is a premier global media company that specializes in factual television programming. Renowned for its diverse content, it offers captivating documentaries and reality shows that explore science, technology, nature, history, and adventure. With its commitment to high-quality and informative content, Discovery Channel engages millions of viewers across the world, making it a cornerstone in the educational entertainment industry.
Phone Number & Contact Info
-
- Discovery Channel Most Popular Number
- 800-347-2683
-
- Website
- www.discovery.com
-
- Opening Hours:
- Mon-Fri 9am-5pm ET
-
- Mailing Address:
- New York, NY
Discovery Channel Customer Service Overview
Discovery Channel has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 67%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Discovery Channel Support
-
Contacting customer service was frustrating; emails went unanswered and calls didn’t connect, leaving issues unresolved and no opportunity to update payment information.
From Dawn C Fra at 09/23/24 -
Unable to reach a live representative and issue remains unresolved.
From Xin Vhh at 10/10/24 -
Unable to pay off the principal until the lower interest account is cleared, which is disappointing and confusing. Calls to customer service didn't resolve the issue, leading to frustration with the card's terms.
From Wiskers at 11/20/23