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Disney Shopping Customer Service Contacts

Disney Shopping, officially known as shopDisney, is the ultimate destination for authentic Disney merchandise. Offering a diverse range of products from exclusive collectibles, apparel, and accessories to toys and home decor, shopDisney brings the magic of Disney into every home. As a direct subsidiary of The Walt Disney Company, shopDisney provides fans around the globe with an immersive shopping experience that captures the enchantment of Disney's beloved characters and stories.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 8am-12am, Sat 9am-5:30pm, Sun 2:30pm-11pm ET
  • Mailing Address:
    4015 I 35 N Frontage Rd, San Marcos, TX 78666

Disney Shopping Customer Service Overview

Disney Shopping has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 36 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.

User Testimonials for Disney Shopping Support

Frequently Asked Questions About Disney Shopping

Explore frequently asked questions about Disney Shopping to quickly find the information and support you need.