Dun & Bradstreet Customer Service Contacts
Dun & Bradstreet is a leading global provider of business decisioning data and analytics, helping companies around the world improve their business performance. Established in 1841, the company offers a wide range of solutions for risk management, finance, compliance, and marketing operations. Dun & Bradstreet’s vast database includes information on over 300 million business records worldwide, empowering businesses to build valuable relationships and make informed decisions.
Phone Number & Contact Info
-
- Dun & Bradstreet Most Popular Number
- 800-234-3867
-
- Website
- www.dnb.com
-
- Opening Hours:
- Mon-Fri 7am-8pm CT
-
- Additional Contact numbers:
- 877-753-1442 866-705-5711
-
- Mailing Address:
- 2900 Esperanza Crossing, Austin, TX 78758
Dun & Bradstreet Customer Service Overview
Dun & Bradstreet has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 33%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Dun & Bradstreet
Customers contact Dun & Bradstreet for various reasons. Most popular of them are questions like "Is there a mobile app for accessing Dun & Bradstreet services?", "Is my business information visible to the public on Dun & Bradstreet?", "What payment methods does Dun & Bradstreet accept?".
User Testimonials for Dun & Bradstreet Support
-
Delayed response in resolving account issues.
From Jenycee G at 05/13/22 -
Calling back multiple times to reach a live person led to frustration. An open case remains unresolved. Customer service line misleadingly loops users aiming to update information online, complicating the process.
From Robin R Tsh at 04/02/21 -
Terrible customer service experience, misinformation, and unprofessional behavior noted. Advice to record interactions and expose online to prevent others from similar issues.
From Ms. Robinson, L. at 10/24/24 -
Promised a credit by Heather, but then faced ignored calls and emails. Frustrating chase for a refund, with numerous outreach attempts.
From Rola Chadi at 05/27/24 -
No response from customer service after payment, damage done.
From R. Victor Carli at 09/09/22 -
Top-notch service addresses issues promptly and professionally.
From Ed at 05/23/24
Frequently Asked Questions About Dun & Bradstreet
Explore frequently asked questions about Dun & Bradstreet to quickly find the information and support you need.
Dun & Bradstreet (D&B) is a company providing business intelligence and analytics through proprietary software and a global network. D&B's proprietary data and analytics products target small business needs, sales and marketing goals, and credit and third party risk assessment concerns.
Dun and Bradstreet is a debt collection company that collects debts owed to insurance companies, banks, utilities and government departments such as the Department of Human Services.
The database is currently updated with information from publicly available registers such as the commercial register and pubic data sources such as daily newspapers, from providers of address information such as Swiss Post and other address brokers and further publicly available sources like the internet.
A D&B Report, also known as Dun & Bradstreet Business Credit Report, is a business credit report issued by the business credit reporting agency Dun & Bradstreet. The Dun & Bradstreet Business Credit Report measures the creditworthiness of a company.