Easyjet Customer Service Contacts
EasyJet, renowned as a budget-friendly airline, specializes in offering short-haul passenger flights. The airline provides a comprehensive range of services including flight reservations, travel insurance, access to airport lounges, car hire services, airport parking solutions, airport transfer facilities, holiday taxis, and more, catering to the needs of travelers seeking convenience and affordability.
Phone Number & Contact Info
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- Easyjet Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- en.wikipedia.org
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- Opening Hours:
- Mon-Fri 8am-8pm ET
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- Mailing Address:
- Luton, United Kingdom
Easyjet Customer Service Overview
Easyjet has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Easyjet
Customers contact Easyjet for various reasons. Most popular of them are questions like "What Is the Luggage Allowance on Easyjet?", "What is the Easyjet policy on pets on board?", "What are the options for in-flight entertainment on Easyjet?".
User Testimonials for Easyjet Support
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Nightmare experience navigating contact options and receiving repetitive responses with no resolution.
From Bridgit F at 08/27/24 -
Confused and unsupported at Cagliari Airport, faced disinterested staff, had to arrange own transport back to Olbia, leading to extra expenses and missing a significant family event, causing distress and frustration.
From Helen B Pxm at 10/14/24 -
Poor communication and problem-solving. Could improve support with more empathy and understanding.
From Rugare E at 09/13/24 -
Reps need training in customer skills. Staff lied about reasons for delay.
From Jeanette R Fct at 06/30/24 -
Ignored by EasyJet after multiple contacts, it's appalling not to be acknowledged.
From caroline at 09/28/24 -
Rude gate agent charged extra for allowed size hand baggage. Complaint met with claims of well-trained staff. Service disgraceful.
From moishe zvi Gruner at 09/04/24
Frequently Asked Questions About Easyjet
Explore frequently asked questions about Easyjet to quickly find the information and support you need.
Greek Cypriot entrepreneur Sir Stelios Haji-Ioannou is the owner and founder of easyJet. He has an elder brother, Polys, and a younger sister, Clelia, both of whom have a large stake in the company.
easyJet is one of the largest airlines in the world, with 343 aircraft, operating 1,045 routes across 35 countries and 158 airports.
EasyJet plc (styled as easyJet) is a British multinational low-cost airline group headquartered at London Luton Airport.
easyJet truly is a pan European airline, operating over 400 routes with more than 175 aircraft in 27 countries, with over 50% of passengers originating from outside the UK.