eBay Customer Service Contacts
eBay Inc. is a global online marketplace that connects millions of buyers and sellers around the world. Founded in 1995, eBay has evolved from a platform for auctioning collectibles to a comprehensive e-commerce hub where users can purchase new, used, and refurbished items across a vast range of categories. With its user-friendly interface and secure payment system, eBay offers a unique shopping experience that emphasizes value and consumer choice.
Phone Number & Contact Info
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- eBay Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- www.ebay.com
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- Opening Hours:
- 24 hours 7 days
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- Mailing Address:
- San Jose, CA
eBay Customer Service Overview
eBay has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 13%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for eBay Support
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Lack of support left me frustrated, and closing my account was made too easy instead of resolving issues.
From Amalya P Hhi at 09/05/23 -
Feeling undervalued after 15 years due to misleading return policies and refund issues.
From Chaunci D at 10/23/24 -
Dissatisfied with lack of response from the seller after contacting them via chat and phone regarding a delivery issue.
From Toree Npw at 10/16/24 -
Difficulty contacting a live person, inadequate support options, and unresolved issues make assistance challenging and frustrating. Considering alternative purchasing platforms due to dissatisfaction.
From Dee Oqd at 09/15/24 -
Impossible to get support through the automated system when trying to resolve a delivery issue.
From Kenneth East at 10/26/24 -
Agents admitted to intentionally disregarding a court order. ̂ Problem with account suspension or reinstatement.
From Vicki Gonzales Cook at 10/22/24
Frequently Asked Questions About eBay
Explore frequently asked questions about eBay to quickly find the information and support you need.
According to the latest TipRanks data, approximately 48.37% of eBay (EBAY) stock is held by retail investors. Who owns the most shares of eBay (EBAY)? Vanguard owns the most shares of eBay (EBAY).
eBay Inc (eBay) is an e-commerce marketplace that connects buyers and sellers. The company through its platform offers antiques, art, baby products, books, auto parts and accessories, clothing, shoes, lifestyle accessories, collectibles, office equipment, craft, and electronics.
While eBay and Amazon have both evolved over time to meet the needs of today's consumers, there are distinct differences between the two companies. Amazon and eBay differ in terms of business models and pricing, services for sellers, and ancillary services for buyers.