Edible Arrangements Customer Service Contacts
Edible Arrangements is a renowned brand specializing in fresh fruit arrangements, gourmet chocolate-dipped fruit, and a variety of fresh fruit products. Known for their unique and creative food gifts, they cater to special occasions such as birthdays, anniversaries, and holidays. With a strong emphasis on quality and customer satisfaction, Edible Arrangements offers both delivery and in-store pickup options, making it convenient for customers to enjoy their delicious and aesthetically pleasing products.
Phone Number & Contact Info
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- Edible Arrangements Most Popular Number
- 877-363-7848
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- Website
- www.ediblearrangements.com
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- Opening Hours:
- Mon-Fri 8am-9pm, Sat 9am-6pm, Sun 10am-5pm ET
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- Mailing Address:
- Atlanta, GA
Edible Arrangements Customer Service Overview
Edible Arrangements has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact Edible Arrangements
Customers contact Edible Arrangements for various reasons. Most popular of them are questions like "What is Edible Arrangements?", "How does Edible Arrangements work?", "What occasions are suitable for Edible Arrangements?".
User Testimonials for Edible Arrangements Support
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Order not delivered, with unhelpful support and false delivery claims.
From Gordon Rgq at 10/26/24 -
Run around with no help from franchise support.
From Doris S Ylp at 07/09/24 -
Not reliable, worst support experience. Rotten fruit delivered late, causing disappointment.
From Kelby Oss at 06/17/24 -
Long customer service calls without understanding requests and neglecting in-store visitors. Incorrect arrangements weren't addressed promptly. Unprofessional conduct observed among staff during training. Updated orders without customer awareness. Not paid for initial work hours despite promises, with communication cut.
From Alyssa G Fer at 02/22/24 -
Customer service initially promised a replacement for my melted order, but it never arrived without explanation.
From Stephanie R Wbq at 07/23/24 -
Failed to answer calls, transferred responsibility, and provided conflicting information during a stressful situation. Repeated hang-ups and misinformation extended the process to over three hours. Lack of resolution resulted in an additional charge with no compensation.
From Vanessa P Igd at 08/23/24
Frequently Asked Questions About Edible Arrangements
Explore frequently asked questions about Edible Arrangements to quickly find the information and support you need.
Tariq Farid's BIO. An outstanding example and supporter of American entrepreneurialism, Tariq Farid is Founder of Edible Arrangements, LLC, the pioneer and worldwide leader in high quality, artistically designed fresh fruit arrangements.
The company wanted to broaden its appeal beyond just offering fruit arrangements for gifts and special occasions. By shedding the word “Arrangements,” Edible® positioned itself as a destination for delicious and decadent snacks in addition to the arrangements they are known for.
How much can a Edible Arrangements franchise owner expect to earn? The average gross sales for a Edible Arrangements franchise are approximately $0.54 million per location. Assuming a 15% operating profit margin, $0.54 million yearly revenue can result in $81,000 EBITDA annually.
There are currently over 1,000 Edible® Store locations across the United States and around the world, in countries such as the United Arab Emirates, Saudi Arabia, Canada, Qatar, and Kuwait. Each of these locations are independently owned and operated, and do not fall under the corporate ownership.