EE Customer Service Contacts
EE Ltd, a prominent subsidiary specializing in digital communications, delivers a comprehensive suite of services tailored for individuals, households, and businesses. Operating extensive mobile networks, EE Ltd provides robust internet services and a diverse array of communication solutions, encompassing both wireless and fixed broadband services to meet modern connectivity needs.
Phone Number & Contact Info
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- EE Most Popular Number
- 07953 966 250
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- [email protected]
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- Website
- ee.co.uk
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- London, United Kingdom
EE Customer Service Overview
EE has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 13%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact EE
Customers contact EE for various reasons. Most popular of them are questions like "What is EE?", "What are the coverage areas of EE?", "What services does EE offer?".
User Testimonials for EE Support
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Terrible service, shocking experience, impossible to contact complaints team, issues unresolved.
From Dwyane Gou at 2024-05-31 -
Awful experience with incorrect information, unhelpful agents, and unfulfilled promises. Extended hold times and pressure to buy unwanted services compounded the frustration.
From Lee at 2024-10-28 -
Credit card required to prove age after contacting an advisor, resolved the issue of accessing restricted content.
From Ac at 2024-10-28 -
Consistently unhelpful customer service; ongoing app login issue with no resolution after months of inquiries, which is affecting business needs.
From Bhavin Kerai at 2024-10-28 -
Long call waiting times and extra charges for faster service are frustrating. Better deals seem available only through direct calls.
From Damien at 2024-10-27 -
Worst customer service experience due to an operator's bad attitude when changing my address.
From Evan at 2024-09-16
Frequently Asked Questions About EE
Explore frequently asked questions about EE to quickly find the information and support you need.
Electrical engineering. Electronic engineering. EE (calculator key) (enter exponent), to enter numbers in scientific or engineering notation. Environmental engineering. End entity, a client communicating with certificate authority by means of Certificate Management Protocol.
In payroll, at my company, we often shorten the words “Employee” and “Employer” to “EE” and “ER” (the last two letters of the similar words) to distinguish who's paying the portion of a particular tax or deduction.
EE is the only major provider to offer rapid repairs, with a loan phone while you wait. Only EE offers Stay Connected Data, which makes data worries a thing of the past. Only EE has Work Mode, which optimises your broadband for working from home.
There are quite a few MVNOs (Mobile Virtual Network Operators) using EE's network, with key examples including Lyca Mobile, 1pMobile, Spusu, and Ecotalk.