eFavormart.com Customer Service Contacts
eFavormart, founded by a duo, has expanded into a thriving enterprise with over 300 employees, playing a pivotal role in decorating weddings, parties, and festive celebrations across the country. As a leading online retailer in event decorations, we eliminate intermediaries, delivering our wide range of products directly to your door.
Phone Number & Contact Info
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- eFavormart.com Most Popular Number
- No contact number available.
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- Website
- www.efavormart.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
eFavormart.com Customer Service Overview
eFavormart.com has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 40%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for eFavormart.com Support
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Challenging to connect with customer service when issues arise.
From Isabel R Hpe at 2024-08-05 -
Understanding the issue, customer service assured resolution, but later claimed I owed $1.14, delaying shipment. Attempts to contact them were futile, as they removed my email from their system, preventing further communication. Frustrating experience lasted nearly an hour. Unreliable for special events.
From Tanvir Fhl at 2024-03-09 -
Kicked off chat repeatedly while attempting to resolve a shipping issue. Product delayed yet again, causing potential event complications.
From Tanvir Fhl at 2024-03-09 -
Unable to reach customer service when package tracking failed.
From Sira Snz at 2024-03-06 -
Excellent service delivery in every aspect.
From Tiffany Jason at 2024-02-08
Frequently Asked Questions About eFavormart.com
Explore frequently asked questions about eFavormart.com to quickly find the information and support you need.
All of our orders are shipped from the USA! We have a warehouse in Los Angeles, CA and a warehouse in Jacksonville, FL.
FREE returns for store credit within 180 days of delivery, we cover the return costs! We're with you all the way, so go ahead, shop with confidence!
If you need to make a cancellation, please contact us as soon as possible via live chat so that we can catch your order before it is sent to warehouse for fulfillment.