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EL Al Airlines Customer Service Contacts

El Al Airlines, officially known as El Al Israel Airlines Ltd., is Israel's flag carrier, renowned for its exceptional safety and security measures. Established in 1948, El Al offers international passenger and cargo services to over 50 destinations worldwide, connecting Israel with major cities across Europe, North America, Africa, and Asia. Known for its high-quality customer service, El Al Airlines consistently ensures a comfortable and efficient travel experience, making it a top choice for travelers to and from Israel.

Phone Number & Contact Info

  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:
    Center District, Israel

EL Al Airlines Customer Service Overview

EL Al Airlines has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 40%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Mondays, while Friday have the longest wait times.

Top Reasons Customers Contact EL Al Airlines

Customers contact EL Al Airlines for various reasons. Most popular of them are questions like "Do I need a visa to travel to my destination with EL AL Airlines?", "What is EL AL's frequent flyer program?", "Is there a special assistance for passengers with disabilities?".

User Testimonials for EL Al Airlines Support