Equifax Customer Service Contacts
As a leading technology, analytics, and data organization, we are pivotal in the economic landscape, aiding a variety of sectors including automotive, communications, utilities, financial services, fintech, healthcare, insurance, mortgage, professional services, retail, e-commerce, and government bodies. Our expertise enables these industries to enhance their operational efficiencies and make informed decisions.
Phone Number & Contact Info
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- Equifax Most Popular Number
- 800-846-5279
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- [email protected]
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- Website
- www.equifax.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 888-298-0045 866-640-2273 866-349-5191 866-204-9044 888-766-0008 800-525-6285 800-555-4544 877-784-2528 866-229-7861 888-407-0359 877-474-8273 800-685-1111
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- Mailing Address:
- Atlanta, GA
Equifax Customer Service Overview
Equifax has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 19 minutes. The shortest wait times occur on Mondays, while Wednesday have the longest wait times.
Top Reasons Customers Contact Equifax
Customers contact Equifax for various reasons. Most popular of them are questions like "What is Equifax Canada?", "What is the Equifax Freeze Line?", "How Do I Recover the Pin on My Equifax Account?".
User Testimonials for Equifax Support
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Hard to cancel the service by calling customer service.
From Alainna Xpi at 2024-10-01 -
Struggling to reach support as the line disconnects before assistance can be provided.
From Nicholas P End at 2024-07-24 -
Difficulties reaching customer support, emails went unanswered, and inability to cancel the account resulted in financial loss and account access issues.
From James S Rxg at 2024-06-13 -
Poor experience with responses; promises for calls and emails about dispute issues remain unfulfilled.
From Andrea C Egs at 2024-05-24 -
Long hold times, uninformed representatives, and unhelpful service made contacting support frustrating.
From FinnTastic at 2024-09-23 -
Long hold times and unhelpful security questions make contacting support frustrating, with login issues leading to blocked accounts. Sending documents often fails.
From CARDELLA at 2024-08-29
Frequently Asked Questions About Equifax
Explore frequently asked questions about Equifax to quickly find the information and support you need.
Equifax collects and aggregates information on over 800 million individual consumers and more than 88 million businesses worldwide. In addition to credit and demographic data and services to business, Equifax sells credit monitoring and fraud prevention services directly to consumers.
Equifax is one of three national credit bureaus. These companies collect information about your credit history, such as how many credit cards you have, how much money you owe, and how you pay your bills.
As a global data, analytics, and technology company, we play an essential role in the economy by helping companies in diverse industries such as automotive, communications, utilities, financial services, fintech, healthcare, insurance, mortgage, professional services, retail, e-commerce, and government agencies, make ...
Credit bureaus are not government agencies. They are publicly traded companies owned by shareholders. The government does not run these companies, but the Consumer Financial Protection Bureau (CFPB) and the Federal Trade Commission (FTC) oversee them.