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ESET, Inc. Customer Service Contacts
ESET, Inc. is a global leader in cybersecurity, renowned for its advanced antivirus and internet security solutions. Founded in 1987 in Slovakia, ESET specializes in protecting users against malware, ransomware, and other online threats with their cutting-edge software, including the popular ESET NOD32 technology. Trusted by millions of users worldwide, ESET provides top-tier, user-friendly cyber protection for both home and business environments, ensuring safe browsing, data protection, and system security.
Phone Number & Contact Info
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- ESET, Inc. Most Popular Number
- 866-343-3738
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- Website
- www.eset.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
ESET, Inc. Customer Service Overview
ESET, Inc. has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 33%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Tuesdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact ESET, Inc.
Customers contact ESET, Inc. for various reasons. Most popular of them are questions like "What is the difference between ESET NOD32 Antivirus and ESET Smart Security?", "What is ESET and what does it do?", "Does ESET offer a free trial?".
User Testimonials for ESET, Inc. Support
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Agent caused confusion and delays; helpful staff later resolved issue quickly.
From Guest-4365869 at 2023-02-13 -
Uninstall process difficult without provided password; additional assistance needed.
From scott e Ena at 2022-08-02 -
Tech support contact involved a 10-minute phone wait without response.
From Zee Pea at 2024-10-27
Frequently Asked Questions About ESET, Inc.
Explore frequently asked questions about ESET, Inc. to quickly find the information and support you need.
Privately owned, ESET is still run by the same engineers who started the company three decades ago. Maintaining our independence allows us to focus on our primary goal - protecting customers and businesses towards a better future.
The Russia-Ukraine war has had huge economic consequences for Eset, given that the Slovakian vendor was the largest cybersecurity company in Ukraine and second-largest in Russia.
ESET antivirus is a good product that's proven its effectiveness through third-party tests. Although the price per device is higher than its competitors, such as McAfee and Norton, ESET provides equally as strong protection against malware and viruses.
ESET is not a Russian company. ESET is based in Bratislava, Slovakia, and was founded by Slovakian IT professionals in 1992.