Eventbrite Customer Service Contacts
Eventbrite is a leading global platform for event technology, empowering creators to seamlessly plan, promote, and produce live experiences. With Eventbrite, users can easily create and manage events, sell tickets, and track event progress through intuitive tools and analytics. This robust solution supports events of all sizes, from small workshops to large festivals, making it the go-to choice for event organizers worldwide. By offering a user-friendly interface and extensive integration capabilities, Eventbrite enhances the event planning process, ensuring a successful and memorable experience for both organizers and attendees.
Phone Number & Contact Info
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- Eventbrite Most Popular Number
- No contact number available.
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- Website
- www.eventbrite.com
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- Opening Hours:
- Mon-Sat 8am-7pm, Sun 8am-5pm ET
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- Mailing Address:
Eventbrite Customer Service Overview
Eventbrite has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 25%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Eventbrite Support
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Limited support options, relying on AI chat for assistance without resolution. Difficulty in obtaining scheduled payouts.
From Aesha E at 2024-09-05 -
Support is nonexistent, with only unhelpful AI available.
From Desislava Borisova at 2024-10-15 -
Customer support lacks responsiveness, making it difficult to obtain refunds. The refund request form is malfunctioning, and they refuse to provide a complaints email.
From ST at 2024-10-09 -
Customer support offered little help during payout delays, only expressing sympathy without effective solutions. Issue resolved after a month.
From Jen at 2024-10-10
Frequently Asked Questions About Eventbrite
Explore frequently asked questions about Eventbrite to quickly find the information and support you need.
Eventbrite is a platform that connects event ticket buyers and sellers. It is like an e-commerce website but focuses on events. Eventbrite provides tools to make event buying and selling much more efficient.
Julia HartzCo-Founder & Chief Executive Officer Julia is responsible for the vision, strategy, and growth of Eventbrite. Under her leadership, the company has become the world's largest event technology platform and has received multiple awards for workplace culture.
Where is Eventbrite headquartered? Our principal executive offices are located at 95 Third Street, 2nd Floor, San Francisco, CA 94103.
Eventbrite's main source of revenue is a percentage cut from each ticket sold for an event. “We grow with creators as they plan, promote and produce more events and grow attendance,” the company stated in its S-1 filing.