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Extra Space Storage Customer Service Contacts
Extra Space Storage Inc. is a leading provider of self-storage units, offering a wide variety of sizes and options to meet every storage need. With hundreds of locations across the U.S., they provide secure and convenient solutions for personal and business storage, featuring climate-controlled units and advanced security features. Extra Space Storage is known for their exceptional customer service and well-maintained facilities, making them a top choice for short-term and long-term storage solutions.
Phone Number & Contact Info
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- Extra Space Storage Most Popular Number
- 855-217-4333
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- [email protected]
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- Website
- www.extraspace.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Cottonwood Heights, UT
Extra Space Storage Customer Service Overview
Extra Space Storage has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 14%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Thursdays, while Friday have the longest wait times.
User Testimonials for Extra Space Storage Support
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Unhelpful staff and dismissive response. Unprofessional behavior and lack of accountability noted.
From Royal S Fsj at 2024-10-05 -
Spoke with Rebecca about my payment concerns, but she reversed it without my permission, causing financial issues. Attempted to contact manager Rachel but unavailable. Now facing increased fees due to this action. Filing a formal complaint over these practices.
From ALICEA P at 2024-05-29 -
Terrible service and unfair practices with denied access to district manager contact.
From Nora S Wun at 2024-09-21 -
Unable to reach customer service for assistance by phone.
From Surya Mvg at 2024-10-02 -
Incorrect information from employees led to billing issues and poor attitudes when seeking assistance. Respect and proper handling of concerns are lacking. Can someone capable please reach out?
From Nicole M Ixw at 2024-06-22 -
Unable to locate promotional rate details in the contract, customer service mentioned prior notice as justification.
From AJ at 2024-09-23
Frequently Asked Questions About Extra Space Storage
Explore frequently asked questions about Extra Space Storage to quickly find the information and support you need.
SALT LAKE CITY , Aug. 19, 2024 /PRNewswire/ -- Extra Space Storage (NYSE: EXR), a leader in the self-storage sector, celebrates its 20th anniversary as a publicly traded company.
Dividend Data Extra Space Storage Inc.'s ( EXR ) dividend yield is 3.8%, which means that for every $100 invested in the company's stock, investors would receive $3.80 in dividends per year. Extra Space Storage Inc.'s payout ratio is 161.2% which means that 161.2% of the company's earnings are paid out as dividends.
How much is Extra Space Storage? The average price for an Extra Space Storage unit is $58 per month for a small unit, $149 per month for a medium unit, and $280 per month for a large unit. Prices vary a lot by location, so be sure to check up on prices in your specific area.