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EZ-Pass Massachusetts Customer Service Contacts

EZ-Pass Massachusetts, officially known as MassDOT's E-ZPass MA Program, is a toll collection service that facilitates seamless, electronic toll payments on highways across Massachusetts. Utilizing state-of-the-art technology, EZ-Pass MA allows drivers to pass through tolls without stopping, using a pre-funded transponder mounted on the vehicle's windshield. This service not only expedites vehicle flow on toll roads but also offers discounted toll rates, enhancing the driving experience for Massachusetts residents and frequent travelers.

Phone Number & Contact Info

  • EZ-Pass Massachusetts Most Popular Number
    877-627-7745
  • Website
    www.mass.gov
  • Social Media Channels
  • Opening Hours:
    24 hours, 7 days
  • Mailing Address:

EZ-Pass Massachusetts Customer Service Overview

EZ-Pass Massachusetts has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 13%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes and 32 seconds. The shortest wait times occur on Fridays, while Tuesday have the longest wait times.

Top Reasons Customers Contact EZ-Pass Massachusetts

Customers contact EZ-Pass Massachusetts for various reasons. Most popular of them are questions like "Is there a fee for using EZ-Pass in Massachusetts?", "How Do I Sign Up for Ez-Pass in Massachusetts?", "How Do I Recover My Ez Pass Massachusetts Account?".

User Testimonials for EZ-Pass Massachusetts Support

Frequently Asked Questions About EZ-Pass Massachusetts

Explore frequently asked questions about EZ-Pass Massachusetts to quickly find the information and support you need.