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Facebook Customer Service Contacts
Facebook, a premier American social media platform and networking service, operates under the umbrella of Meta Platforms. Established in 2004 by Harvard University students Mark Zuckerberg, Eduardo Saverin, and Chris Hughes, Facebook quickly ascended to become the foremost social network globally.
Phone Number & Contact Info
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- Facebook Most Popular Number
- 650-543-4800
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- [email protected]
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- Website
- en.wikipedia.org
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- Opening Hours:
- Mon-Sat 8am-7pm ET
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- Mailing Address:
- Menlo Park, CA
Facebook Customer Service Overview
Facebook has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Facebook Support
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Difficulty in contacting support and lack of response create frustration, as funds remain unreleased.
From Sarah S Ean at 2024-08-27 -
Seeking assistance for account restoration and guidance on compliance issues within Facebook Marketplace to continue using the platform effectively.
From Edwin M Cua at 2024-05-07 -
No payment received 20 days post-transaction; checking account details were redundantly requested.
From Jeff H Hbh at 2024-08-01 -
No way to contact anyone for help if you lose account access, making recovery feel impossible.
From Csaba at 2024-10-21 -
Unable to get help with disabling a security feature. Multiple calls and emails with Facebook support wasted time, and agents were unhelpful. Issue widely reported but unresolved. Frustrating experience.
From Piotrek Polak at 2024-10-28 -
No way to contact support for help with ad issues, leaving ongoing problems unresolved.
From Maanav Hussain at 2024-10-07
Frequently Asked Questions About Facebook
Explore frequently asked questions about Facebook to quickly find the information and support you need.
Facebook is a social media and social networking service owned by American technology conglomerate Meta.
The Facebook company is now Meta. We've updated our Terms of Use, Privacy Policy, and Cookies Policy to reflect the new name on January 4, 2022. While our company name has changed, we are continuing to offer the same products, including the Facebook app from Meta.
Mark Elliot Zuckerberg (/ˈzʌkərbɜːrɡ/; born May 14, 1984) is an American businessman. He co-founded the social media service Facebook and its parent company Meta Platforms (formerly Facebook, Inc.), of which he is chairman, chief executive officer and controlling shareholder.
What companies does Mark Zuckerberg own? Mark owns 94 companies and if you want to see the entire list, please check out the Facebook acquisitions 2021 shared by Techwyse in this blog above.