Famous Footwear Customer Service Contacts
Famous Footwear is a renowned retail chain specializing in branded footwear at competitive prices for the whole family. With a wide selection of styles from top brands like Nike, Adidas, and Vans, Famous Footwear ensures you find the perfect fit for any occasion. Whether shopping online or in-store, customers enjoy excellent deals, robust loyalty rewards, and seasonal promotions, making Famous Footwear a go-to destination for quality shoes.
Phone Number & Contact Info
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- Famous Footwear Most Popular Number
- 888-869-1053
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- Website
- www.famousfootwear.com
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- Opening Hours:
- Mon-Fri 9am-6pm, Sat 10am-5pm CT
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- Additional Contact numbers:
- 866-432-6687
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- Mailing Address:
- 4401 I 35 N Frontage Rd, Round Rock, TX 78664
Famous Footwear Customer Service Overview
Famous Footwear has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Wednesdays, while Monday have the longest wait times.
Top Reasons Customers Contact Famous Footwear
Customers contact Famous Footwear for various reasons. Most popular of them are questions like "What is Famous Footwear's return policy?", "Is there a rewards program for Famous Footwear customers?", "What is Famous Footwear's sizing guide?".
User Testimonials for Famous Footwear Support
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Support line contact revealed unfamiliarity with return policy, yet cashier's claim was reinforced. Provided explanation felt unjustified, highlighting privacy concerns.
From Guest-6030902 at 08/05/24 -
Customer service was lacking; employees didn't engage or offer help. One was notably rude.
From Guest-5842969 at 05/08/24 -
Difficulty resolving a double charge issue with both store and customer service, despite providing proof. Frustrated by lack of assistance to address billing dispute.
From Madison W Ifr at 12/22/23 -
Customer support line disconnects when called.
From Guest-5714752 at 03/18/24 -
Difficulties reaching customer service, no response to calls.
From Sherry W Hhz at 10/08/23 -
Courteous and efficient associate made shopping delightful with exceptional customer service skills.
From Janiaya Ciw at 07/22/23
Frequently Asked Questions About Famous Footwear
Explore frequently asked questions about Famous Footwear to quickly find the information and support you need.
Famous Footwear is part of Caleres Inc. – a diverse portfolio of global footwear brands dedicated to helping every person find the perfect pair of shoes. With a legacy of over 130 years of craftsmanship and passion for fit, Caleres continues their mission of inspiring people to feel good…
Nike is the most popular sneaker brand in the United States, followed by Adidas and Converse.
What are some of the top Shoe companies in the industry? Here are top shoe companies 2024 in the market: Nike, Adidas, Puma, Skechers, Deckers Brands, VF Corporation, Wolverine World Wide, Crocs, ASICS Corporation, and ABC-Mart.
What are some of the top Shoe companies in the industry? Here are top shoe companies 2024 in the market: Nike, Adidas, Puma, Skechers, Deckers Brands, VF Corporation, Wolverine World Wide, Crocs, ASICS Corporation, and ABC-Mart.