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FanDuel Customer Service Contacts
FanDuel stands as a pioneering entity in the sports-technology entertainment sector, providing a diverse array of services such as sports betting, daily fantasy sports, advance-deposit wagering, and TV/media solutions. The company primarily serves the sports and gaming industry, enhancing user experiences with innovative offerings.
Phone Number & Contact Info
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- FanDuel Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- www.fanduel.com
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- Opening Hours:
- Mon-Fri 9am-5pm PT
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- Mailing Address:
- New York City, U.S
FanDuel Customer Service Overview
FanDuel has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 14%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for FanDuel Support
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Service attempted to fix app issue by recommending phone restart and update, but problem persisted. Provided screenshot but compensation denied due to unplaced bet. Escalated complaint to authorities for resolution.
From Eugene T Vth at 2024-09-03 -
Support chat unhelpful in resolving account suspension and withdrawal issue; pending contact from the account team.
From Leonardo G Cwc at 2024-09-17 -
Poor assistance caused account access issues and loss of funds.
From whatitis at 2024-10-21 -
Difficulties in getting answers due to automated responses.
From Mike Boland at 2024-10-25 -
Terrible service with no concern for resolving issues.
From robert campbell at 2024-10-16 -
Attempts to contact customer support for a refund were futile as the account was closed with no resolution.
From Jason Faust at 2024-08-15
Frequently Asked Questions About FanDuel
Explore frequently asked questions about FanDuel to quickly find the information and support you need.
FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues.
Is FanDuel a good company to work for? FanDuel has an overall rating of 4.0 out of 5, based on over 543 reviews left anonymously by employees. 73% of employees would recommend working at FanDuel to a friend and 75% have a positive outlook for the business. This rating has been stable over the past 12 months.
As of September 2024, FanDuel has approximately 3.7K employees across 6 continents, including North AmericaEuropeOceania.
About FanDuel Group Founded in 2009, FanDuel Group is a sports gaming company owned by Flutter Entertainment.