FIA Card Services Customer Service Contacts
FIA Card Services, formerly known as MBNA America, is a prominent financial institution specializing in credit card issuance and related services. Acquired by Bank of America in 2006, FIA Card Services has continued to offer a wide range of credit card products, catering to both individual consumers and businesses. Their services are well-regarded for innovative financial solutions and robust customer support, making them a trusted name in the credit card industry.
Phone Number & Contact Info
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- FIA Card Services Most Popular Number
- 800-427-2449
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- Website
- www.bloomberg.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 866-665-3578 888-800-5420
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- Mailing Address:
- Wilmington, DE
FIA Card Services Customer Service Overview
FIA Card Services has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Mondays, while Thursday have the longest wait times.
Top Reasons Customers Contact FIA Card Services
Customers contact FIA Card Services for various reasons. Most popular of them are questions like "What are the benefits of using FIA Card Services?", "What is the interest rate for FIA Card Services credit cards?", "What fees are associated with FIA Card Services credit cards?".
User Testimonials for FIA Card Services Support
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Long wait times and unresponsive options make contacting difficult.
From pkasie at 2024-09-16 -
Long wait times and misinformation from Merrill Lynch led to issues with receiving my check. It was sent to the wrong address, despite assurances. After numerous calls, it was discovered the check had never been sent. Extremely frustrating experience, with costly consequences.
From Guest-5768194 at 2024-04-05 -
Poor customer care and communication, frustrating experience over 4 months.
From Guest-5870716 at 2024-05-21 -
Three-day delay for response and miscommunication about deposit procedures. Lack of coordination left my check in limbo, requiring cancellation and reissuance with additional fees.
From Dean C Gju at 2024-03-13 -
Pathetic service, closing disputes and tickets without reading.
From Aqeel Hussain at 2024-05-07 -
Poor communication and lack of response from customer service despite providing necessary documents.
From Hamza at 2024-06-29
Frequently Asked Questions About FIA Card Services
Explore frequently asked questions about FIA Card Services to quickly find the information and support you need.
The company was formerly known as MBNA. In 2006, MBNA merged with Bank of America and changed its name to FIA Card Services. The company is now a subsidiary of Bank of America.
FIA Credit Services, N.A. issues an independent credit card. The Company provides services such as retail deposit, consumer loans, and insurance products.
FIA is a direct wholly-owned subsidiary of Bank of America Corporation.
FIA Card Services is probably calling you to collect a debt. If you don't respond to the collection efforts of a FIA Card Services debt collector, they might sue. So, when FIA Card Services calls, you should ask them to validate any alleged debt that you owe.