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FlightHub Customer Service Contacts
"Discover the World with FlightHub - Your Premier Travel Partner. At FlightHub, we're dedicated to making travel easy and affordable for everyone, helping you explore diverse cultures and breathtaking destinations worldwide. Serving over 5 million travelers annually, we strive to offer the most cost-effective airfare, perfect travel plans, and outstanding customer support."
Phone Number & Contact Info
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- FlightHub Most Popular Number
- 800-711-1755
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- [email protected]
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- Website
- m.flighthub.com
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- Opening Hours:
- Mon-Fri 8am-midnight, Sat-Sun 8am-4pm ET
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- Mailing Address:
- 3333 Boulevard Cote Vertu Ouest Suite 600, Montreal, Quebec H4R 2N1, Canada
FlightHub Customer Service Overview
FlightHub has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 44 minutes. The shortest wait times occur on Fridays, while Tuesday have the longest wait times.
User Testimonials for FlightHub Support
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Text-only support is available, but requests for verbal communication were declined, leaving the caller feeling ignored.
From Guest-6196505 at 2024-10-24 -
Feeling unsupported and unfairly penalized as travel credit remains non-transferable and insurance non-extendable despite health issues. A policy reconsideration could offer a reasonable solution.
From Guest-6080423 at 2024-09-03 -
No assistance with rebooking a canceled flight despite multiple contacts with support, leading to major inconvenience.
From Guest-6055722 at 2024-08-19 -
Email response was delayed, and attempts to call were hindered by issues with booking number validation, leaving no resolution.
From Delois Naa at 2024-09-23 -
Poor customer service, hard to reach a representative.
From Nakai Mal at 2024-08-28 -
Incorrect information led to inconvenience, lost refund opportunity, and frustration, especially during a personal crisis. Lack of transparency and empathy worsened the situation.
From Nep S at 2024-06-12
Frequently Asked Questions About FlightHub
Explore frequently asked questions about FlightHub to quickly find the information and support you need.
Based in Montréal, FlightHub is Canada's fastest growing online travel company.
Christopher Cave is the CEO of FlightHub Group, a prominent tech-travel company overseeing two leading online travel agencies in North America, FlightHub.com and JustFly.com.
Refunds are only available for un-flown flights. When you request a refund with us, we will cancel your booking and will handle fulfilling your request with the airline on your behalf.
One of the main ways that booking site slike Flighthub make money is through fees, because there's hardly any to be made in selling tickets.