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Frenchtoast.com Customer Service Contacts
French Toast is committed to providing top-quality schoolwear that is affordable and accessible to every child and family, regardless of their background. Our mission is to support every child in shining brightly, pursuing their passions, and adhering to any dress code, regardless of their location or school environment.
Phone Number & Contact Info
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- Frenchtoast.com Most Popular Number
- 800-373-6248
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- Website
- www.frenchtoast.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Frenchtoast.com Customer Service Overview
Frenchtoast.com has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.
User Testimonials for Frenchtoast.com Support
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Terrible service with no apology for their mistake; delayed reshipment of my order despite urgent need.
From Yvanessa S at 2024-08-17 -
Numerous calls and chats with customer service only resulted in vague updates. Order couldn't be expedited, leaving my kids without uniforms. Unimpressive response and lack of urgency are disappointing.
From Guest-6041644 at 2024-08-11 -
Improvement needed in communication and honesty about processing times. Customers feel misled by excuses instead of timely updates.
From Sarah H Ydj at 2024-08-14 -
Unhelpful and dismissive customer service, unwilling to escalate issues to supervisors, adding to customer frustration.
From Salvadore Crp at 2024-08-02 -
No shipment email, yet inbox flooded with marketing. Called support; informed order still processing.
From Guest-6051510 at 2024-08-16 -
Unable to cancel an order despite contacting customer service immediately.
From Risa Wfx at 2024-07-24
Frequently Asked Questions About Frenchtoast.com
Explore frequently asked questions about Frenchtoast.com to quickly find the information and support you need.
French Toast – LT Apparel.
Contact us within 30 days of purchase to initiate a return. Several types of goods are exempt from being returned. Perishable goods such as candy, flowers, or seasonal items cannot be returned. To complete your return, we require a receipt or proof of purchase.
You can get free shipping from French Toast on every order over $99. This is fully stackable with French Toast promo codes and sale prices. Add at least $99 to your order, then choose standard shipping when you check out and place your order.
How do I make a change to or cancel my order? Once an order is placed, changes are not able to be made. This includes items, quantities, and billing or shipping address.