Frigidaire Customer Service Contacts
Frigidaire is a leading American brand known for its innovative and reliable home appliances, including refrigerators, freezers, air conditioners, and ranges. Established in 1918, Frigidaire has been a pioneer in consumer appliance technology, consistently introducing revolutionary features to enhance the functionality and efficiency of household products. With a commitment to quality and customer satisfaction, Frigidaire continues to be a popular choice for home appliance solutions, offering a wide range of products designed to make daily life easier and more enjoyable.
Phone Number & Contact Info
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- Frigidaire Most Popular Number
- 800-374-4432
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- Website
- www.frigidaire.com
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- Opening Hours:
- Mon-Sat 8:30am-8pm ET
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- Additional Contact numbers:
- 888-696-3744 888-360-8556 888-845-7330
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- Mailing Address:
- Charlotte, North Carolina, U.S
Frigidaire Customer Service Overview
Frigidaire has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Frigidaire
Customers contact Frigidaire for various reasons. Most popular of them are questions like "What is the warranty period for Frigidaire appliances?", "What types of Frigidaire parts are available?", "What is the return policy for Frigidaire parts?".
User Testimonials for Frigidaire Support
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Delays in receiving parts and a service technician without proper updates, along with no compensation or efforts to resolve the issue, have been disappointing.
From Verlyn C Upo at 10/27/24 -
Communication attempts made multiple times, yet recurring issues with the fridge persist and remain unresolved.
From Dawn C Zpi at 02/19/24 -
Two months without a working fridge and endless delays in parts and repairs. Five technician visits with no resolution. Frustration with blame-shifting and lack of accountability.
From John R Atk at 10/10/24 -
Contacted service people who were unsure about connecting the hose to the Frigidaire Dehumidifier with a pump.
From Britain Wuc at 10/07/24 -
Six service visits failed to fix my laundry center, causing frustration and expenses for laundromat trips. Refund or replacement needed.
From Lee F Taq at 10/03/24 -
Arguing with customer service led nowhere, leaving me frustrated. Offered only a contact for local appliance repair, Frigidaire wasn't helpful, and repairs cost over $400. Disappointed by lack of support.
From Paula T Elq at 09/05/24
Frequently Asked Questions About Frigidaire
Explore frequently asked questions about Frigidaire to quickly find the information and support you need.
Frigidaire is owned by global appliance manufacturer Electrolux, which has been around for more than 100 years. The Frigidaire product lineup includes a wide range of home appliances. For the kitchen, Frigidaire makes ranges, stoves, wall ovens, dishwashers, cooktops, and microwaves.
No, Whirlpool and Frigidaire are not the same brand. Whirlpool Corporation owns several appliance brands, but Electrolux owns Frigidaire. Is Frigidaire considered a good brand? Yes, Frigidaire is considered a good brand, particularly for those looking for reliable, budget-friendly appliances with essential features.
You should not share your account with anyone else. If you believe that your account has been compromised at any time, please contact us at [email protected] or 1-800-374-4432.