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Gap Customer Service Contacts

Gap Inc., renowned as a leading global retailer, offers a diverse range of clothing, accessories, and personal care products for men, women, and children. Known for its iconic brands such as Gap, Banana Republic, Old Navy, Athleta, and Intermix, the company emphasizes classic styles and commitment to quality and innovation. Founded in 1969 in San Francisco, Gap Inc. has grown to operate thousands of stores worldwide, making it a staple in the fashion industry and a trusted source for wardrobe essentials.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Sun 7am-1am ET
  • Mailing Address:
    San Francisco, CA

Gap Customer Service Overview

Gap has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Wednesdays, while Monday have the longest wait times.

Top Reasons Customers Contact Gap

Customers contact Gap for various reasons. Most popular of them are questions like "Is It Possible to Merge Two Gap Accounts?", "How Do I Unlock My Gap Account?", "Where Can I Find My Gap Account Number?".

User Testimonials for Gap Support

Frequently Asked Questions About Gap

Explore frequently asked questions about Gap to quickly find the information and support you need.