Gap Credit Card Customer Service Contacts
Gap Credit Card is a retail-branded credit card, specifically designed for shoppers who frequent Gap and its affiliated stores, including Old Navy, Banana Republic, and Athleta. This card offers exclusive discounts, rewards, and promotional financing options, making it an attractive choice for loyal customers of the Gap family of brands. By using the Gap Credit Card, consumers can enhance their shopping experience while enjoying the added benefits of bonus points and advance sale notices, optimizing their spending and savings with each purchase.
Phone Number & Contact Info
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- Gap Credit Card Most Popular Number
- 800-887-1198
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- [email protected]
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- Website
- cards.barclaycardus.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 866-450-4467
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- Mailing Address:
Gap Credit Card Customer Service Overview
Gap Credit Card has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Tuesdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact Gap Credit Card
Customers contact Gap Credit Card for various reasons. Most popular of them are questions like "What are the benefits of having a Gap Credit Card?", "Are there any annual fees for a Gap Credit Card?", "What are the different types of Gap Credit Cards available?".
User Testimonials for Gap Credit Card Support
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Friendly and helpful assistance ensured a successful order.
From Guest-5988357 at 07/15/24 -
Chatted with a service agent about the 30-day return policy, which counts the delivery day as day one. No exceptions allowed, offered a 10% discount instead. Request to speak with a supervisor denied.
From Guest-5839994 at 05/06/24 -
Dramatic changes make returns impossible without access to a store.
From Steve at 10/20/24 -
Terrible decline in customer service with Baby Gap. So disappointed, so sad.
From Theresa Houseman at 10/19/24 -
Support unhelpful and refers to an unreachable security team.
From Yuriy -- at 10/04/24 -
Helpful and knowledgeable guidance by Caroline resolved my request promptly with clear communication.
From Urmila Mistry at 10/21/24
Frequently Asked Questions About Gap Credit Card
Explore frequently asked questions about Gap Credit Card to quickly find the information and support you need.
Credit Cards are serviced by Barclays Bank. To find information about your account, you can create an online Barclays account at gap.barclaysus.com.
Gap Good Rewards Mastercard® Barclays US.
Barclays will become the exclusive issuer of Gap Inc.'s co-branded and private label credit card program in the U.S. beginning in May 2022. In addition, Gap Inc. and Barclays will issue the co-branded credit cards on the Mastercard payment network.
The Mastercard version and the store version of the card, both issued by Barclays, are part of the family of branded cards from Gap Inc. In addition to Gap and Old Navy, that umbrella of clothing retailers also includes Banana Republic and Athleta.