GE Appliances Customer Service Contacts
GE Appliances, a Haier company, stands as a leading manufacturer of essential home appliances. Renowned for innovation and reliability, GE Appliances offers a wide range of products including refrigerators, ovens, washers, and dryers, designed to enhance consumer lifestyle and efficiency. With a legacy spanning over a century, GE Appliances continues to deliver exceptional quality and cutting-edge technology, securing its place as a cornerstone in modern households across the globe.
Phone Number & Contact Info
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- GE Appliances Most Popular Number
- 800-626-2005
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- [email protected]
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- Website
- repair.geappliances.com
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- Opening Hours:
- Mon-Fri 8am-8pm, Sat 8am-7pm ET
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- Additional Contact numbers:
- 800-952-5039 877-959-8688 800-432-2737 800-626-2224
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- Mailing Address:
GE Appliances Customer Service Overview
GE Appliances has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Mondays, while Thursday have the longest wait times.
Top Reasons Customers Contact GE Appliances
Customers contact GE Appliances for various reasons. Most popular of them are questions like "What is the warranty period for my GE appliance?", "How do I register my GE appliance?", "Are there any rebates or promotions currently available for GE appliances?".
User Testimonials for GE Appliances Support
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Support initially promised full coverage, but later only offered 25% for parts, leading to unexpected costs.
From Tyrone F Kkh at 10/25/24 -
Spending hours on the phone, speaking to multiple representatives, and language barriers made scheduling service difficult. Information on part orders was unclear, and escalations seemed endless. A manager was unreachable, and the process required multiple repairs before replacement.
From Kat W Jtj at 09/26/24 -
Customer service informed the warranty had expired and suggested a costly replacement offer, which felt unhelpful. Expressing dissatisfaction with the response, I decided to purchase a less expensive model.
From Connie W Tdb at 09/05/24 -
Service calls were needed for the refrigerator's icemaker within the warranty and again for the dishwasher just a month out of warranty, incurring a service charge. Recently, the fridge stopped cooling due to freezing.
From Citlaly Vaj at 10/20/24 -
Premium Bolwell Service lacks quality, with little support and unsatisfactory solutions.
From Carl Carlah at 10/25/24 -
Difficulties contacting anyone at GE Canada. Phone numbers unavailable, no email responses. Warranty concerns due to unreachable service. Very unhappy.
From Puzzy at 10/17/24
Frequently Asked Questions About GE Appliances
Explore frequently asked questions about GE Appliances to quickly find the information and support you need.
GE Appliances, a Haier company, has our global headquarters in Louisville, Ky. As a company, we're proud to create a relationship with our owners that spans the life of your appliances.
Made in America Since 2017, we've invested more than $2 billion in our American operations and created 4,000 new U.S. jobs. We're committed to American manufacturing and building Made in America* appliances you can trust. *70 to 90% U.S. content. Product details at geappliances.com/ge/usa.
GE and Whirlpool are not the same company. They are separate entities, each with its own history, product lines, and brand identity.
General Electric (GE) has been in operation since 1892 and produces a variety of commercial and residential appliances. It is one of the most widely recognized brands in the United States and is trusted across countless health fields. LG is a younger company that was founded in 1947 in South Korea.