GEICO Customer Service Contacts
GEICO, officially known as the Government Employees Insurance Company, is a premier provider of auto insurance in the United States, with its main office located in Chevy Chase, Maryland. Beyond car insurance, GEICO offers a wide range of coverage options including motorcycle, ATV, RV, boat, and snowmobile insurance. They also provide insurance for travel, pets, events, homeowners, renters, and valuable jewelry.
Phone Number & Contact Info
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- GEICO Most Popular Number
- 800-861-8380
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- [email protected]
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- Website
- www.geico.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-841-3000 800-841-3005 800-241-8098 866-238-6902 800-841-1621 800-841-8842 800-841-2964
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- Mailing Address:
- Chevy Chase Manor, Chevy Chase, MD
GEICO Customer Service Overview
GEICO has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 36 seconds. The shortest wait times occur on Tuesdays, while Sunday have the longest wait times.
Top Reasons Customers Contact GEICO
Customers contact GEICO for various reasons. Most popular of them are questions like "Is GEICO the Cheapest Auto Insurance?", "Is GEICO Available in My State?", "What is GEICO's claim process?".
User Testimonials for GEICO Support
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Lengthy phone calls with conflicting information from agents led to discovering my claim wasn't covered, causing significant inconvenience.
From Kaitlyn W Vrh at 09/03/24 -
Poor communication and unhelpful support left me paying more than quoted for roadside assistance. Geico refused to honor their own quote, disappointing a long-term customer with inflexible policies.
From Greg N Ftg at 08/04/24 -
Non-existent and unresponsive service, offering no help with login issues.
From Rita M Dnn at 08/12/24 -
Unable to speak to an agent without the mobile app.
From Shawntavia Xah at 10/19/24 -
Needed minor help with a little accident or towing service, but they found a reason not to pay.
From tony xyz at 07/18/24 -
Unhelpful agent unable to address incorrect information, resulting in wasted time and confusion.
From S Woo at 10/20/24