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Georgia Department of Human Services Customer Service Contacts
The Georgia Department of Human Services (DHS) is a vital state agency dedicated to enhancing the well-being of individuals and families throughout Georgia. This organization provides a range of services including child support, foster care, adoption, and programs aimed at elder welfare and independence. As a cornerstone of social support, DHS is committed to ensuring safety and fostering economic self-sufficiency among vulnerable communities across the state.
Phone Number & Contact Info
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- Georgia Department of Human Services Most Popular Number
- 877-423-4746
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- Website
- dhs.georgia.gov
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- Opening Hours:
- 8am-5pm ET
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- Mailing Address:
Georgia Department of Human Services Customer Service Overview
Georgia Department of Human Services has an overall customer service rating of 4 out of 5. Their rate for resolving issues is 67%, and customer sentiment is satisfied. When calling, customers experience an average hold time of 89 minutes. The shortest wait times occur on Thursdays, while Monday have the longest wait times.
Top Reasons Customers Contact Georgia Department of Human Services
Customers contact Georgia Department of Human Services for various reasons. Most popular of them are questions like "What benefits does the Georgia Department of Human Services provide?", "What services does the Georgia Department of Human Services offer for child welfare?", "What resources are available for aging and disabled individuals?".
User Testimonials for Georgia Department of Human Services Support
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Nice and helpful customer service resolving issues quickly with minimal wait time.
From Guest-4624475 at 2023-05-27 -
Quick and easy service, responsive to questions and concerns.
From Kevin Flick at 2024-07-05 -
Partial refund offered by a representative was later denied via email, causing confusion and frustration.
From Tori . at 2024-08-31
Frequently Asked Questions About Georgia Department of Human Services
Explore frequently asked questions about Georgia Department of Human Services to quickly find the information and support you need.
To promote stronger families, the Georgia Department of Human Services investigates child and elderly abuse, facilitates adoption and foster parenting, accepts applications for Medicaid, assists single parents in collecting child support, helps senior citizens remain self-sufficient, and runs the Food Stamp and ...
1-877-423-4746 | Statewide toll-free number for customers with questions or concerns regarding DHS or its divisions.
Our human resources consulting services include: Working with the State Personnel Board to establish uniform rules, policies, and practices in compliance with employment laws and regulations. Creating and maintaining a job classification and pay structure. Administering the Flexible Benefits Plan for state employees.
If you have problems that prevent you from continuing, you may call the Customer Support at 1-877-423-4746 during business hours for assistance.