Go2Bank Customer Service Contacts
Discover stress-free banking with GO2bank, designed specifically for everyday individuals. Whether you're looking to extend your paycheck, manage your finances with ease, or build your credit history without an existing credit card, GO2bank is your ideal financial partner.
Phone Number & Contact Info
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- Go2Bank Most Popular Number
- 855-459-1334
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- Website
- www.go2bank.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Go2Bank Customer Service Overview
Go2Bank has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 13%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Go2Bank Support
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No customer support available when account closed, holding funds.
From Jorge T Gwi at 2024-10-11 -
Difficulty accessing direct human support and receiving assistance for account issues.
From Jorge T Gwi at 2024-10-11 -
Issues with customer support include reports of suspicious activities involving fake representatives who deceive users into downloading software to gain unauthorized access to personal information. Some representatives focus on misleading users rather than addressing account-related concerns.
From EDamasco at 2024-07-21 -
Difficulty reaching representatives and receiving inconsistent balance information from customer service, leading to an inability to use the card.
From Guest-6125401 at 2024-09-24 -
Worst service ever, they just repeat what's on the screen instead of listening. Can't regain access to my old account due to their inaction.
From Kayla Pierre at 2024-10-26 -
Rude employees encountered, improvement in training needed for better service.
From Eric Adkins at 2024-08-16
Frequently Asked Questions About Go2Bank
Explore frequently asked questions about Go2Bank to quickly find the information and support you need.
GO2bank is a brand of Green Dot Bank, Member FDIC. Green Dot Bank operates under the following registered trade names: GoBank, GO2bank, Green Dot Bank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.
GO2bank is the mobile bank account of Green Dot Corporation, where our decades of experience serving everyday people make us one of the most trusted names in banking. We are an FDIC-insured bank, meaning your money is always protected up to the maximum allowable limit and won't ever be held by a third party.
GO2bank is an online bank brand of Green Dot Bank (Member FDIC). GO2bank offers a checking account and savings sub-accounts called Vaults. It also offers a secured credit card. To open and deposit money into a Vault, you have to do it from the GO2bank™ Account.
We sent this offer because you've used one of our banking products in the past OR you opted in to receive marketing from one of our trusted third-party partners. No one filled out an application on your behalf, no credit check was performed and no account has been opened in your name.