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GoDaddy Customer Service Contacts
GoDaddy.com, LLC specializes in delivering top-tier domain registration and web hosting services. The firm extends its offerings to include email management, professional web development, robust website security, and a suite of other essential business solutions. Catering to diverse sectors such as e-commerce, media, digital marketing, and the entertainment industry, GoDaddy.com ensures its clients achieve online success and operational efficiency.
Phone Number & Contact Info
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- GoDaddy Most Popular Number
- 866-938-1119
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- [email protected]
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- Website
- www.godaddy.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 480-505-8899
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- Mailing Address:
- Tempe, AZ
GoDaddy Customer Service Overview
GoDaddy has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 14 minutes. The shortest wait times occur on Thursdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact GoDaddy
Customers contact GoDaddy for various reasons. Most popular of them are questions like "How Do I Login to My Godaddy Account?", "How Do I Change the Language on Godaddy?", "How Do I Reset My Godaddy Email Account Login?".
User Testimonials for GoDaddy Support
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Service and help are excellent for any needs.
From James T Jnf at 2024-10-16 -
Arrogant service made resolving issues a frustrating game, ignoring explanations and screenshots.
From Katlin S Doi at 2024-09-11 -
Trained customer service representatives made interactions difficult, wasting time without resolving issues. Persisting for hours on chat to secure a refund proved futile. Foreign representatives were manipulated into maintaining this obstructive approach. Disappointing experience overall.
From Jacqueline N Agy at 2024-03-16 -
Hours wasted with unknowledgeable support, long holds, and unexpected charges.
From Chris G Yol at 2024-08-05 -
Unexpected price discrepancies when contacting multiple support agents. Repeatedly requested a different agent, denied initially. Eventually given personal email for complaint, told no official complaint center exists. Time wasted, no resolution given.
From MDShahaNewaj J at 2024-09-29 -
Prompt assistance needed to resolve financial distress due to denied refund exception request, impacting ability to work. Residing concern: expired email service crucial for job. Seeking refund to switch providers offering inclusive email service. Hope for advocacy and resolution.
From Jeff M Cbt at 2024-05-21
Frequently Asked Questions About GoDaddy
Explore frequently asked questions about GoDaddy to quickly find the information and support you need.
Yet who owns GoDaddy isn't a single entity but rather a board of directors that makes decisions. Currently three private equity firms own GoDaddy. These are; KKR & Co, Silver Lake Partners, and Technology Crossover Ventures.
People also ask about GoDaddy However, with an overall rating of 3.7 out of 5 from over 16 employee reviews, it's clear that most employees have an average experience working at GoDaddy. Company culture holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.2.
Primarily, the company generates revenue through the sale of domain names and hosting services, often on a subscription basis. Additionally, GoDaddy monetizes enhanced services and add-ons such as advanced security features, premium email services, and professional business applications like Microsoft Office 365.
GoDaddy has many business- and consumer-friendly options, a reliable Microsoft-based hosted email service, and quality 24/7 customer service.