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Google Nest Customer Service Contacts
Google Nest, originally known as Nest Labs, is a subsidiary of Google LLC specializing in smart home products like thermostats, smoke detectors, and security systems including smart doorbells and cameras. Offering innovative solutions for home automation, Google Nest integrates seamlessly with other Google services to provide users with a connected and intelligent home environment. Known for its user-friendly design and energy-efficient products, Google Nest helps modernize homes for enhanced convenience and sustainability.
Phone Number & Contact Info
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- Google Nest Most Popular Number
- 855-469-6378
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- [email protected]
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- Website
- store.google.com
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- Opening Hours:
- Mon-Fri 9am-5pm ET
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- Mailing Address:
- Palo Alto, CA
Google Nest Customer Service Overview
Google Nest has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Google Nest Support
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No answer from desk support when assistance was needed.
From Magic Xjz at 2024-10-14 -
Nonexistent assistance, with no reachable contact methods, leading to frustration and added expenses. Very disappointing support experience.
From Guest-6201697 at 2024-10-27 -
Difficult to contact Google support for thermostat issues.
From Scott Eiler at 2024-08-02 -
Struggling to resolve issues, spent an hour on the phone, passing through multiple departments. Communication was difficult due to background noise, and assistance was unhelpful.
From JANE MACKENZIE at 2024-10-23 -
Numerous calls and emails to tech support failed to resolve my issue, and I was refused a refund for both the device and technician.
From Ardiuno Marzilli at 2024-09-04 -
Unhelpful support left my issue unresolved after a lengthy call; no proper complaint process or call records.
From A A at 2024-08-19
Frequently Asked Questions About Google Nest
Explore frequently asked questions about Google Nest to quickly find the information and support you need.
Nest is now Google Nest, but you can still come to this page to find everything you might need to manage your existing Nest products, including your Nest Aware Subscriptions, your Nest.com Order History, and Support for your Nest devices.
Javad K. Hassan is the founder and chairman of NeST Group, a global conglomerate of more than 25 companies spread across several continents. Under the leadership of Dr. Hassan, NeST Group has become a worldwide leader in technology, with operations in India, the Middle East, Japan, Europe and the Americas.
The tech giant in its blog stated that the products were being discontinued owing to challenges related to updating them. Tech giant Google has announced that it will discontinue support for a host of its home products including Dropcam, Nest Secure, and Works with Nest.
About NeST Group of Companies Headquartered in Sterling, Virginia, the NeST Group is a global technology firm with assets in a diverse number of industries, including software, electronics manufacturing, healthcare, fiber optics, the Internet of Things (IoT), etc.