Google Play Customer Service Contacts
Google Play, operated by tech giant Google LLC, is a premier digital distribution service hosting millions of apps, games, books, and movies for Android users worldwide. This platform serves as an integrated hub for developers to publish, manage, and monetize their content effectively. With its user-friendly interface and expansive content library, Google Play stands as a cornerstone in mobile entertainment and utility, continually enhancing user engagement and satisfaction.
Phone Number & Contact Info
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- Google Play Most Popular Number
- 855-836-3987
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- [email protected]
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- Website
- play.google.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Google Play Customer Service Overview
Google Play has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 12 minutes. The shortest wait times occur on Wednesdays, while Friday have the longest wait times.
Top Reasons Customers Contact Google Play
Customers contact Google Play for various reasons. Most popular of them are questions like "How Do I Recover My Google Play Account?", "Is it possible to get technical support from Google Play?", "How Do I Dispute Google Play Charges?".
User Testimonials for Google Play Support
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Attempts to contact support through calls and online chat ended in frustration due to unavailability and unexpected charges. Assistance needed to resolve the issue with redeeming a gift card.
From Francine M Oqp at 08/13/24 -
Assistance ignored and legitimate claims unresolved.
From Karam Ktm at 10/21/24 -
Struggling to resolve gift card issues due to unhelpful chatbot and lack of app options. Lost money without assistance.
From Jesisko2 at 09/29/24 -
Chat abruptly cut off, false promises made about refunds with no follow-through, and refusal to honor previous commitments. No managerial follow-up.
From Maryam Vayani at 09/22/24 -
Refusal to refund even after scams and disputing charges leaves users frustrated.
From حسن وحيدي at 10/10/24 -
Terrible experience seeking a refund for in-app purchases; received identical emails denying the request without investigation or communication.
From Andy Bartlett at 08/30/24
Frequently Asked Questions About Google Play
Explore frequently asked questions about Google Play to quickly find the information and support you need.
What is Google Play? Google Play is a digital distribution service operated and developed by Google. It serves as the official app store for the Android operating system, allowing users to browse and download applications developed with the Android software development kit (SDK) and published through Google.
Double-check common issues Family and friends: Check to find if family or friends who have access to your card or account bought something. Canceled orders: If you canceled an order recently, you might still find a pending charge.
Google Play Commerce is a platform to help you reach your monetization goals. Explore tools, features, and programs deeply integrated into Google Play — all built on top of our trusted and secure platform. Monetize with Play Commerce. Improving app quality.
Google Play, also known as the Google Play Store or Play Store and formerly known as Android Market, is a digital distribution service operated and developed by Google.