Grammarly Customer Service Contacts
Grammarly, your AI-driven communication ally, is relied upon by more than 30 million individuals, 70,000 professional groups, and employees from 96% of Fortune 500 companies. Whether you're crafting an initial draft or refining the final version, Grammarly ensures your message is impactful and achieves the desired outcomes.
Phone Number & Contact Info
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- Grammarly Most Popular Number
- No contact number available.
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- Website
- www.grammarly.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- San Francisco, CA
Grammarly Customer Service Overview
Grammarly has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 13%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Grammarly Support
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Slow response and unresolved issues led to dissatisfaction. Many customers felt ignored and frustrated after repeatedly being charged despite cancellation requests, highlighting a negative experience with support.
From Serene Mkh at 2024-09-17 -
Need improvement in accessing live support.
From Aixa Gtt at 2024-10-01 -
Unresolved issues despite contacting support multiple times and seeking a representative. No response to my needs.
From Larry D Rgx at 2024-06-21 -
Unable to connect with customer service for 5 months after payment; no resolution despite ticket submission.
From SHANA G Yim at 2024-09-13 -
No direct customer service, requiring third-party payment for contact, with no assurance of success.
From Claire Zxv at 2024-10-10 -
Lack of timely response from support and unresolved refund issue. Disappointment due to ongoing subscription charges despite previous requests.
From Mina Haghighi at 2024-08-23
Frequently Asked Questions About Grammarly
Explore frequently asked questions about Grammarly to quickly find the information and support you need.
The company behind Grammarly is also called Grammarly, Inc. It is a privately held technology company founded in 2009 by Alex Shevchenko and Max Lytvyn. The company is based in San Francisco and Kyiv and has grown to become a leading digital writing assistant used by millions of people worldwide.
Grammarly is developed by Grammarly Inc., which is headquartered in San Francisco, California, with offices in Kyiv, New York City, Vancouver, and Berlin.
Grammarly is a third-party program and Microsoft has not acquired it.
Grammarly was founded in 2009 by three Ukrainians: Maksym Lytvyn, Oleksiy Shevchenko, and Dmytro Lider. In 2021, the company attracted $200 million in investment, which valued Grammarly at $13 billion.