Gympass Customer Service Contacts
Gympass is a dynamic wellness platform that revolutionizes the way companies engage with physical fitness, offering employees flexible access to a global network of gyms, fitness classes, and virtual training sessions. By partnering with thousands of fitness centers worldwide, Gympass helps promote health and wellness among employees, boosting productivity and reducing healthcare costs. This innovative approach not only supports a healthier workforce but also provides gyms with a steady influx of members, fostering growth and community connection.
Phone Number & Contact Info
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- Gympass Most Popular Number
- No contact number available.
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- Website
- hs.gympass.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Gympass Customer Service Overview
Gympass has an overall customer service rating of 4 out of 5. Their rate for resolving issues is 67%, and customer sentiment is satisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Gympass Support
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Prompt support and quick connection to an agent resolved my issue in minutes. Highly recommend.
From Surabhi at 08/19/24 -
Quick assistance via chat or email with prompt responses.
From Michelle H. at 04/15/24 -
Poor experience with non-prioritized users, unauthorized charges, and restricted family processing.
From Pino Ruiz Alvarez at 09/28/24 -
Terrible experience with charges after unsubscribing and unexpected price increases.
From Maria at 09/29/24 -
Fast and effective response with follow-up, resolving every question.
From Nancy Sena at 05/13/24 -
Always pleasant and exceeds expectations, answering all my questions.
From Nicole Núñez at 02/06/24
Frequently Asked Questions About Gympass
Explore frequently asked questions about Gympass to quickly find the information and support you need.
Gympass US, LLC, doing business as Wellhub, provides digital fitness solutions. The Company offers a fitness discovery platform of gyms, studios, classes, training, and wellness applications. Wellhub serves customers worldwide.
Founded in 2012 and headquartered in NYC, we have a growing global team in 11 offices around the world.
Cesar Carvalho: We founded Gympass to solve the well-being crisis that is plaguing the global workforce.