Halifax One Credit Card Customer Service Contacts
Halifax One Credit Card Company offers a range of credit card options tailored to meet the financial needs and spending habits of its customers. With competitive rates, rewards programs, and security features, Halifax One provides a reliable choice for managing purchases, building credit, and earning rewards. Their user-friendly online and mobile platforms enable easy management of accounts, making Halifax One a preferred choice for convenient and secure credit card solutions.
Phone Number & Contact Info
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- Halifax One Credit Card Most Popular Number
- 0845-7283848
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- Website
- www.halifax.co.uk
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Halifax One Credit Card Customer Service Overview
Halifax One Credit Card has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Thursdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact Halifax One Credit Card
Customers contact Halifax One Credit Card for various reasons. Most popular of them are questions like "What is the credit limit for Halifax One Credit Card?", "Is there an annual fee for Halifax One Credit Card?", "What are the benefits of having a Halifax One Credit Card?".
User Testimonials for Halifax One Credit Card Support
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Service was unhelpful and dismissive, abruptly ending the call despite my explanation. Not the experience expected.
From KevinJ at 10/04/24 -
Poor support experience with a 33-minute wait for a hotline response.
From Garry Walker at 10/02/24 -
The customer service is terrible.
From Sarah Alam at 10/18/24 -
Nonexistent customer service after 20 years, time to change banks.
From Dazza at 09/11/24 -
Long wait times on phone support led to frustration and ultimately giving up.
From Steve Donovan at 09/27/24 -
Unhelpful interaction left me handling issues alone; auto chat was satisfactory, though.
From Dog at 09/24/24
Frequently Asked Questions About Halifax One Credit Card
Explore frequently asked questions about Halifax One Credit Card to quickly find the information and support you need.
And who owns the Halifax credit card? Lloyds Banking Group purchased MBNA Limited back in June 2017. Lloyds Banking Group is also the ultimate owner of the Halifax, as well as Bank of Scotland. As a result, both MBNA and Halifax credit cards, in the UK, are now ultimately owned by Lloyds Banking Group.
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The credit reference agencies used by Halifax include TransUnion, Experian and Equifax. In addition, lenders and other service providers do their own scoring when you apply for credit, looking at information from your credit record, as well as other factors like affordability and any past account history.
If you're a debit card customer, please call us on 0345 720 3040 or +44 113 242 1984 if you're outside the UK.