Hibbett Sports Customer Service Contacts
Hibbett Sports, Inc. is a leading athletic-inspired fashion retailer with a rich history of serving local communities. Established in 1945, it operates over 1,000 stores across the United States, offering a wide range of sporting goods, footwear, and apparel from top brands. Hibbett Sports is renowned for its customer-centric service and localized merchandise selection, making it a go-to destination for sports enthusiasts and trendsetters alike.
Phone Number & Contact Info
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- Hibbett Sports Most Popular Number
- 844-362-4422
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- Website
- www.hibbett.com
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- Opening Hours:
- Mon-Sun 8am-10pm ET
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- Mailing Address:
- 2400 N U.S. Hwy 281 #300, Marble Falls, TX 78654
Hibbett Sports Customer Service Overview
Hibbett Sports has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Fridays, while Thursday have the longest wait times.
User Testimonials for Hibbett Sports Support
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Frustrated with the back-and-forth between customer support and the store about a refund.
From Lavoy S at 10/25/24 -
Received only two out of three ordered shoes; contacted customer service for a claim, which was denied. No replacement or refund offered.
From Kimberly C Pco at 09/29/23 -
Rude and unhelpful representative when inquiring about order issues.
From Anissa Wvx at 10/23/23 -
Difficulty contacting support and no refund after missing package.
From LaKeisha H Nqs at 08/23/23 -
Order not ready, found shoes in two different sizes, no manager present, refunded without resolution, felt undervalued.
From Trey F Zci at 08/09/23 -
Attempted to contact customer service, but couldn't reach anyone after being directed there by the store.
From Dustin G Rct at 06/14/23
Frequently Asked Questions About Hibbett Sports
Explore frequently asked questions about Hibbett Sports to quickly find the information and support you need.
Hibbett, Inc. (formerly Hibbett Sports, Inc.) is an American sporting goods retailer headquartered in Birmingham, Alabama and is a wholly-owned subsidiary of JD Sports.
Is Hibbett Shoes a legitimate option for online shopping? Yes, you can order items online from Hibbett Shoes, but the discount is only for in-store purchases.
Hibbett is now part of JD and will cease to be a stand-alone publicly traded company. Mike Longo will continue as President and Chief Executive Officer of Hibbett and Jared Briskin will assume the role of Chief Operating Officer. The Company will maintain its corporate headquarters in Birmingham, Alabama .