Home Depot Customer Service Contacts
Home Depot is a leading home improvement retailer based in the United States, renowned for offering a wide range of products and services for construction, renovation, and home maintenance. With its vast inventory, including tools, construction products, and services, Home Depot caters to both professional contractors and DIY enthusiasts. Established in 1978, the company operates numerous big-box format stores across the U.S., Canada, and Mexico, making it a go-to destination for quality supplies, expert advice, and practical home enhancement solutions.
Phone Number & Contact Info
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- Home Depot Most Popular Number
- 800-466-3337
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- [email protected]
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- Website
- www.homedepot.com
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- Opening Hours:
- Mon-Fri 8am-8pm, Sat 9am-6pm, Sun noon-6pm ET
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- Additional Contact numbers:
- 800-430-3376 800-553-3199 800-793-3768 770-433-8211
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- Mailing Address:
Home Depot Customer Service Overview
Home Depot has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Fridays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Home Depot
Customers contact Home Depot for various reasons. Most popular of them are questions like "What is Home Depot Credit?", "Is It Possible to Merge Two Home Depot Accounts?", "How Do I Unlock My Home Depot Account?".
User Testimonials for Home Depot Support
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Long delays and repeated technician visits without resolution; frustrating communication loops with Asurian resulted in extended wait times. Miscommunication and unexpected charges further complicated the situation, leading to disappointment and opting for a new machine elsewhere.
From Keith Ga at 04/19/24 -
Caught in a cycle between store and online support, with no resolution for defective doors. Frustrating experience continues without clear assistance.
From Debby B Hbf at 09/10/24 -
Dissatisfaction with support that deflects responsibility to returns, leading to a frustrating experience.
From Kenia P Yno at 08/27/24 -
Lack of support, with no updates for weeks, adds frustration to delayed installation.
From Heidi R Fpa at 07/30/24 -
Lack of support with warranty claims and unresolved installation issues.
From Kenneth K Epl at 04/19/24 -
Self-checkout frustration with lack of cashiers.
From Nicole C Ccu at 06/02/24
Frequently Asked Questions About Home Depot
Explore frequently asked questions about Home Depot to quickly find the information and support you need.
Home Depot is mainly owned by institutional investors, who own around 70% of shares. The largest shareholders in December 2023 were: The Vanguard Group (9.49%) BlackRock (7.15%)
No, Lowes and Home Depot are not owned by the same company. Lowes is based in Mooresville, NC and started as a southern chain. Home Depot started as a Southern California chain and expanded from there. Home Depot corporate is in Atlanta, GA.
Largest shareholders include Vanguard Group Inc, BlackRock Inc., State Street Corp, VTSMX - Vanguard Total Stock Market Index Fund Investor Shares, VFINX - Vanguard 500 Index Fund Investor Shares, Capital World Investors, Geode Capital Management, Llc, Morgan Stanley, Bank Of America Corp /de/, and Charles Schwab ...
Largest shareholders include Vanguard Group Inc, BlackRock Inc., State Street Corp, VTSMX - Vanguard Total Stock Market Index Fund Investor Shares, VFINX - Vanguard 500 Index Fund Investor Shares, Capital World Investors, Geode Capital Management, Llc, Morgan Stanley, Bank Of America Corp /de/, and Charles Schwab ...