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Honda Customer Service Contacts
Honda Motor Co., Ltd. is a premier global automobile and motorcycle manufacturer renowned for its innovation, reliability, and high-quality engineering. Founded in 1948 in Japan, Honda has grown to become a leading producer of a wide range of vehicles, including cars, motorcycles, and power equipment. Known for pioneering advancements in engine technology and sustainability, Honda continues to lead with cutting-edge developments in electric and hybrid vehicles, catering to a diverse global market.
Phone Number & Contact Info
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- Honda Most Popular Number
- 800-999-1009
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- [email protected]
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- Website
- www.honda.com
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- Opening Hours:
- Mon-Fri 6am-5pm PT
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- Mailing Address:
- Minato City, Tokyo, Japan
Honda Customer Service Overview
Honda has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Mondays, while Thursday have the longest wait times.
Top Reasons Customers Contact Honda
Customers contact Honda for various reasons. Most popular of them are questions like "Is there an online payment option for Honda Financial?", "Does Honda Have Roadside Assistance?", "Can I lease a Honda vehicle?".
User Testimonials for Honda Support
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Lack of transparency and communication from Honda adds stress to my situation, aggravating my nerve injury. Core issues remain unresolved despite contacting Honda and the local distributor.
From mary z Osr at 2024-07-04 -
Not feeling taken seriously by customer service after receiving only 4 of 10 ordered items. Awaiting resolution from April. Considering trading the car.
From Tera Hrm at 2024-07-07 -
Unprofessional service center experience, leaving a disappointing impression and waste of money.
From Guest-5965927 at 2024-07-05 -
Helpful and polite lady resolved my issue in under five minutes with dealership numbers provided.
From Guest-6117717 at 2024-09-20 -
Feeling undervalued despite explaining safety concerns, I was promised a case manager but received no follow-up communication. This lack of response suggests a delay to wait out the warranty period—a frustrating issue when seeking support.
From juan c Cbb at 2024-05-30 -
Waiting in the rain for two hours, informed of a stripped oil drain plug, and unresolved issues after years and calls to management. Shame on Honda.
From Frank W Nax at 2024-08-03
Frequently Asked Questions About Honda
Explore frequently asked questions about Honda to quickly find the information and support you need.
Well, the answer to “Who owns Honda?” is simple- Honda is owned by Honda! Honda started producing motorcycles in 1949 and then began producing cars in1963. Discover more about the unique Honda brand, including where Honda they are located, where their vehicles are built, and more at Underriner Honda of Walla Walla.
'Honda Institute of Technology and Industry Joint-Stock Company', IPA: [honda]; /ˈhɒndə/) is a Japanese public multinational conglomerate manufacturer of automobiles, motorcycles, and battery-powered equipment, founded in October 1946 by Soichiro Honda and headquartered in Minato, Tokyo, Japan.
Torrance, California / U.S.A.