Honda Financial Customer Service Contacts
Honda Financial Services, a division of Honda Motor Co., Ltd., specializes in offering a comprehensive range of financing solutions to Honda customers. Whether you're in the market for a new or pre-owned Honda vehicle, Honda Financial Services provides competitive rates and flexible terms on auto loans and leases. Their tailored financing options ensure that customers can easily afford their Honda vehicles, making it a preferred choice for financing your new Honda car, motorcycle, or power equipment.
Phone Number & Contact Info
-
- Honda Financial Most Popular Number
- 800-445-1358
-
- [email protected]
-
- Website
- honda.americanhondafinance.com
-
- Opening Hours:
- Mon-Fri 9am-5pm PT
-
- Mailing Address:
- Torrance, CA
Honda Financial Customer Service Overview
Honda Financial has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 20%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 13 minutes. The shortest wait times occur on Wednesdays, while Friday have the longest wait times.
Top Reasons Customers Contact Honda Financial
Customers contact Honda Financial for various reasons. Most popular of them are questions like "Is there an online payment option for Honda Financial?", "How Do I Make a Payment to Honda Financial?", "What are the accepted methods of payment for Honda Financial?".
User Testimonials for Honda Financial Support
-
Sarcastic tone and vague, rude responses from the representative were frustrating when seeking details about automatic payment refund.
From Stephanie T Miy at 10/07/22 -
Promised resolution 32 times with no action on the deferred payment issue.
From Laurie T Vsc at 09/04/22 -
Autopay unavailable until March 2025, forcing inconvenient monthly phone payments with extra fees.
From Asim Abdelgadir at 02/09/24 -
Worst experience with unreachable supervisors and unresolved lien issues, resulting in extra fees and delays.
From Eddie Filhart at 02/09/24 -
Failed attempts to obtain required documentation for car registration, compounded by unresponsive support and incorrect paperwork, have created a frustrating experience.
From Anirban Banerjee at 05/01/23
Frequently Asked Questions About Honda Financial
Explore frequently asked questions about Honda Financial to quickly find the information and support you need.
American Honda Finance Corporation is a wholly owned subsidiary of American Honda Motor Co., Inc., the sole authorized distributor of Honda and Acura motor vehicles, Honda motorcycles, Honda power equipment and Honda and Acura parts and accessories in the United States.
Honda Financial ServicesSM (HFS), a DBA of American Honda Finance Corporation (AHFC), helps to satisfy the financing needs of Honda customers. You can learn about leasing, financing and investment protection products at hondafinancialservices.com . If you would like to manage your HFS account, click here .
Set up a bill pay payment through your online banking institution. Make a payment by using ACI Pay at 1-800-366-8500 (ACI Pay assesses a processing fee) or visit a Western Union Quick Collect location. Make a same-day payment at a MoneyGram location (MoneyGram charges a fee).