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Humana Customer Service Contacts

Humana Inc. is a leading health and well-being company in the U.S. that offers a wide range of insurance products and health-related services to meet the diverse needs of its customers. Known for its commitment to innovation and quality care, Humana specializes in health insurance plans and related services, including Medicare Advantage, Medicare Prescription Drug plans, and Tricare services. As a pioneer in the health industry, Humana continuously strives to improve healthcare outcomes and accessibility for its members.

Phone Number & Contact Info

Humana Customer Service Overview

Humana has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 17%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 1 minute and 33 seconds. The shortest wait times occur on Wednesdays, while Tuesday have the longest wait times.

Top Reasons Customers Contact Humana

Customers contact Humana for various reasons. Most popular of them are questions like "What is the Humana Prescription Drug Plan?", "What are the different healthcare plans offered by Humana?", "What is the coverage for prescription medications with Humana insurance?".

User Testimonials for Humana Support

Frequently Asked Questions About Humana

Explore frequently asked questions about Humana to quickly find the information and support you need.