Hyatt Hotels and Resorts Customer Service Contacts
Hyatt Hotels and Resorts is a global hospitality company known for its premium accommodations and exceptional service. Established in 1957, Hyatt operates over 1,000 properties across 68 countries, catering to both business and leisure travelers. The company offers a diverse portfolio of properties, including luxury hotels, all-inclusive resorts, and extended-stay facilities, ensuring a memorable experience for every guest. Hyatt's commitment to excellence makes it a top choice for travelers seeking comfort and quality worldwide.
Phone Number & Contact Info
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- Hyatt Hotels and Resorts Most Popular Number
- 888-591-1234
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- Website
- about.hyatt.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 888-591-1234 312-750-1234
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- Mailing Address:
- Chicago, IL
Hyatt Hotels and Resorts Customer Service Overview
Hyatt Hotels and Resorts has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 25%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact Hyatt Hotels and Resorts
Customers contact Hyatt Hotels and Resorts for various reasons. Most popular of them are questions like "Does Hyatt Hotels and Resorts offer accessible rooms for guests with disabilities?", "Are pets allowed at Hyatt Hotels and Resorts?", "What are the amenities offered at Hyatt Hotels and Resorts?".
User Testimonials for Hyatt Hotels and Resorts Support
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Horrible service, lacking advocacy, and only focused on money.
From Robert H Zrc at 2024-04-16 -
Unhelpful staff and slow service at the Hyatt San Antonio Riverwalk, with repeated calls for room service ignored. Manager offered no solutions.
From Preslee Qdc at 2023-05-02 -
Great experience with attentive service. Vincent went beyond his duties, providing a personal umbrella, truly an asset to Hyatt.
From Guest-3710518 at 2022-06-27 -
Assistance was initially helpful, but an extended hold led to disconnection without resolution. Disappointment stems from lack of effective service.
From Guest-3483191 at 2022-04-13 -
Rude and dismissive staff, accusatory, and unhelpful when assistance is needed.
From Lukasz Giblewski at 2024-10-09 -
Expected better from Hyatt, as customer service should honor their price match guarantee.
From marci.lakatos at 2024-09-16
Frequently Asked Questions About Hyatt Hotels and Resorts
Explore frequently asked questions about Hyatt Hotels and Resorts to quickly find the information and support you need.
On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.
No, Hyatt is not affiliated with Marriott or Hilton. It's a distinct hotel chain known for its luxury accommodations, exceptional service, and diverse portfolio of brands catering to various traveler preferences and budgets.
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care.
Sheraton Hotels and Resorts is an American international hotel chain owned by Marriott International.